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Sharktech Report Card
Contact Information

Tel: 1-844-706-7383
Email: sales@sharktech.net
Website: http://www.sharktech.net
Address: 3315 E Russell Rd, A4 #112
Las Vegas, NV, 89120, United States of America

Blog:
www.sharktech.net/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Sharktech is a leading edge, people first, customer driven provider of DDoS protected web hosting solutions.

Since 2003, they have securely protected/blocked over 1 million attacks to personal, small-medium and large sized businesses.

As they strive to offer the most technologically advanced web hosting solutions available, its not without emphasis on security, reliability, and performance
Supported by 24/7 operations, Sharktech offers customers all over the world with 4 secure DDoS Protected data centers: Los Angeles, CA Denver, CO Chicago, IL Amsterdam, Netherlands.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
What we like: DDOS Protection Hosting...at all levels.
What needs improvement: We would like to see a Money Back Guarantee offered.
Usability Review Grade: A
Conclusion Grade: A
Sharktech's “DDoS attack protection” is a two-pronged strategy, used to fight large-scale traffic blasts which would otherwise disrupt a website’s ability to serve legitimate users. The two important components are DDoS prevention and DDoS mitigation; prevention involves “hardening” a server installation or data center against the most common methods of infiltration and monitoring for signs of an attack, while mitigation describes ways to divert malicious traffic so it cannot bog down or completely stop website and server operation.

It only takes one DDoS attack to realize you need this for your business.
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 8am to 5pm
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? No. Only from 8am to 5pm
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 8am to 5pm
Response Time (Initial Acknowledgement) Response time was great.
Response Time (Issue Resolved) All questions were answered.
 
Phone Sales Yes
24 x 7 ? No. Only from 8am to 5pm
Toll-Free No
Response Time (Initial Acknowledgement) Response time was great.
Response Time (Issue Resolved) All questions were answered.
 
Sales Contact Details
Sales Telephone 844-706-7383
Sales Email sales@sharktech.net
Main URL https://sharktech.net
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed quickly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA https://sharktech.net/service-level-agreement.php
 
 
Consumer Reviews
No Reviews Available




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