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SnelServer Report Card
Contact Information

Tel: +31 88 3 088 099
Email: info@snel.com
Website: http://www.snelserver.com
Address: Regoutstraat 1
3125 BH, Schiedam, The, Netherlands

Blog:
www.snelserver.com/blog
News:
www.snelserver.com/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction SnelServer.com is a trade name of Snel.com B.V. (Snel.com) and is established in the Netherlands. Since February 2010 they have been providing fast, flexible and reliable hosting

which has led to the rapid growth of SnelServer.com. Since its inception they aim at providing fast, simple and reliable hosting solutions that effortlessly meet the demanding

hosting requirements of their customers. SnelServer.com integrates the best network and technology which allow them to provide a high server performance regardless how great

the hosting needs of customers may be. SnelServer.com not only differs by offering affordable, fast and high server performance but also by providing the customers all the

flexibility they need and a wide range of dedicated servers.
SnelServer provides simple and fast dedicated hosting solutions with a great focus on automation. They are expertise in Dedicated Hosting, Dedicated Servers and Reseller Hosting solutions. They offer a wide range of servers such as dual core, quad core, hexa core, dual quad core and dual hexa core. SnelServer.com stands out in delivering flexibility, simplicity and convenience. The dedicated servers of SnelServer.com are ideal for demanding websites and applications.
Sales Review Grade: A
What we like: SnelServer provides easy to navigate Live Chat option on their website homepage. The sales person via Live Chat was very professional and knowledgeable, answered all questions in detail.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical Support team was quite helpful during our application setup, their guidelines helped us to pull off what we need. They have great customer serving skills.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the Dedicated Server which worked perfect for us. It was running very smooth, steady and fast in performance till the end of our subscription with them.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
SnelServer has a passionately beating heart for hosting, they provide simple dedicated hosting solutions with instant setup. The simplicity of SnelServer services and treating customers as friends sets them apart from the competition.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Was chatting with sales agent within a second.
Response Time (Issue Resolved) All questions were answered properly.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang 2 times.
Response Time (Issue Resolved) Answered all questions in professional manner.
 
Sales Contact Details
Sales Telephone +31 88 3 088 099
Sales Email sales@snel.com
Main URL https://www.snelserver.com/
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Resolved the issue.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Issue was addressed immediately.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.snelserver.com/en/legal/service-level-agreement/
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
The best host I have ever used! Richard F D F D 10/29/2014 8:00:39 AM




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