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Spry Servers Report Card
Contact Information

Tel: +1-602-759-0108
Email: sales@spryservers.net
Website: http://www.spryservers.net/
Address: PO Box 29012
Scottsdale, Arizona, 85255, United States of America

News:
www.spryservers.net/news
Forum:
forum.spryservers.net
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Spry Servers is a United States based provider in Phoenix, Arizona. They are specialized in providing top-notch, human-oriented website hosting services. Their main aim is to make the hosting service as easy to use as possible. Spry Servers was founded by people with solid experience in all areas of IT, service management, service continuity, server administration, IT environment security and customer support processes. Since its inception they are committed to provide fast and reliable web hosting service at the lowest possible prices. Spry Servers offers outstanding-quality web hosting, cloud and dedicated solutions with a 24x7 technical support service, money back guarantee and 99.9% uptime guarantee.
Spry Servers is leading and fastest growing provider in the web hosting industry. Their services include CloudLinux powered shared, reseller and WordPress hosting. Additionally, they offer Domain Registration, SSL Certificates, Dedicated Servers, Cloud Servers & Web Design services to their customers. Spry Servers is proud to be an optimized partner with CloudFlare. CloudFlare is a revolutionary service which is provided free for their customers. CloudFlare enhances security, provides additional
Sales Review Grade: A
What we like: Spry Servers sales team has great customer serving skills. They know what exactly customer is looking for and suggest product accordingly. They are dedicated to their job profile.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical team was professionally educated and certified. They were helpful during every step of the way.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: Shared Hosting packages featured with Parallels Plesk 12 control panel which is really easy to work on. Each package comes ready with Dedicated IP, SSL Certificate, MySql, and Unlimited Email Accounts.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Spry Servers core focus is to provide their customers with a more personal approach rather than them being counted as numbers and being treated differently. Their target market is Shared and Dedicated hosting. They've done a lot of research into the industry and managed to pull off what they believe to be the best service available.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all questions.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all questions.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was quite informative.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free No
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) All questions were answered in detail.
 
Sales Contact Details
Sales Telephone 602-759-0108
Sales Email sales@spryservers.net
Main URL https://www.spryservers.net/
 
Billing Details
Payment Methods
Skrill
Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://www.spryservers.net/legal/tos/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue resolved with proper solution.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue resolved with proper solution.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Resolved the issue.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Immediately resolved the issue.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.spryservers.net/legal/tos#SLA
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Great host, great service, great price Jason B A A A A 7/23/2015 7:17:55 PM
Great Customer Service. Bailey A A A A 7/1/2015 5:56:43 PM




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