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Ssdapp Report Card
Contact Information

Tel: +1-347-871-3946
Email: support@ssdapp.com
Website: http://ssdapp.com/
Address: Vicarage Road
Chelmsford, Essex, CM29BT, United Kingdom

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction SSDapp LTD founded with the aim to provide affordable, reliable and easy to use web hosting services to their customers. They are expertise in affordable VPS, dedicated and SeedBox hosting. All their plans come with unlimited bandwidth, custom control panel and 99.99% uptime Using the latest hardware located in France and USA. All servers come with premium unlimited bandwidth and full control panel, offering automated re-install, rDNS and netboot for recovery of data. SSDapp backed-up their services with around the clock technical support via Phone, Email an Ticket system.
SSDapp is leading and fastest growing web hosting provider in the industry. They are specialise in affordable SSD VPS, Dedicated and SeedBox Hosting services. Their services are finded to be unique because they have a vast amount of partnership with some of the most well known companies in the industry such as cPanel, SOLUSVM, Dell, HP, and many others.
Sales Review Grade: A
What we like: SSDapp sales team was really quick and eager to help their customers. They all have great customer serving skills.
What needs improvement: Would like to see 24x7 Live chat option.
Support Review Grade: A
What we like: They offer an excellent round-the-clock client care service with an average response time of less than 30 minutes.
What needs improvement: Would like to see 24x7 Live chat option.
Plans / Features Review Grade: A
What we like: We tested the VPS server and it gave us all the needed resources to do practically everything and provided the highest level of speed, security and uptime.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
SSDapp offers the best of everything you need to keep your website up and running 24x7. They provide the most reliable and affordable hosting service for your businesses. To get cheap, reliable and fast web hosting services, look no further than SSDapp.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone option was also fast.
Response Time (Issue Resolved) Sales person was friendly and attentive.
 
Sales Contact Details
Sales Telephone +1-347-871-3946
Sales Email sales@ssdapp.com
Main URL http://ssdapp.com/
 
Billing Details
Payment Methods
BitCoin, Payza, Discover
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 1 days
Hyperlink to Terms and Conditions
http://ssdapp.com/ToS.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Resolved the issue immediately.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://ssdapp.com/
 
 
Consumer Reviews
No Reviews Available




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