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Supreme Servers Report Card
Contact Information

Tel: +1-800-472-7074
Email: sales@supremeservers.com
Website: http://www.supremeservers.com/
Address: 6303 Blue Lagoon Dr
Miami, Florida, 33126, United States of America

Blog:
www.supremeservers.com/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Supreme Servers, leaders in speed and performance, was established to offer top-notch service. Supreme Servers is a sister company of CWCS Managed Hosting, an award winning, leading UK managed hosting company. Enterprise class scalable US hosting for your websites and applications. Their Linux and Windows virtual machines are hosted in the Supreme Servers Cloud. They use only HP servers which are powerful with full redundancy hosted in the Downtown Miami Florida, world-class, hurricane proof, SSAE 16 certified data center. They also have multiple high speed internet connections with full BGP4 and guaranteed 0% downtime.
Supreme Servers are specialist in Virtual Private Servers. They provide ultra fast Virtual Private Servers which are hosted in the Supreme Servers Cloud. They use HP high specification servers powered by Xen on their ultra fast network. Their servers are fully redundant, they include multiple hot swappable high speed RAID10 SAS hard disks and power supplies.
Sales Review Grade: A
What we like: Phone and Live Chat options are made easy for visitors to contact Supreme Servers. Email, and ticket options are also available.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Supreme Servers technicians were too flexible to resolve any type of issue we raised. Also, time taken to resolve the issue was also also. Greta support provided!
What needs improvement: Would like to see Live Chat option.
Plans / Features Review Grade: A
What we like: Supreme Servers have given an option to place the order directly from home page for the services they provide. Very easy to navigate and manageable by visitors.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
SupremeServer strives to constantly improve the quality of its service. Supreme Servers aims to meet and exceed your expectations through technical excellence.
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all the questions in detail.
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all the questions in detail.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Very friendly to answer all the questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free No
Response Time (Initial Acknowledgement) 1 minute.
Response Time (Issue Resolved) Properly answered the questions asked.
 
Sales Contact Details
Sales Telephone +1-800-472-7074
Sales Email sales@supremeservers.com
Main URL http://www.supremeservers.com/
 
Billing Details
Payment Methods
JCB, Discover
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions
http://www.supremeservers.com/why-supreme-servers/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent response time.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent response time.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.supremeservers.com/why-supreme-servers/
 
 
Consumer Reviews
No Reviews Available




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