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ToggleBox Report Card
Contact Information

Tel: N/A
Email: sales@togglebox.com
Website: http://www.togglebox.com
Address: 2367 North Penn Rd
Hatfield, PA, 19440, United States of America

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction ToggleBox is a brand of TekTonic, which has been offering cloud hosting before the market became popular. Togglebox was brought about by the desire to offer new technologies without introducing radical change to there current customers.
At its core ToggleBox is powered by the OnApp Cloud and powerful, redundant SAN. They have taken there proven technologies, policies, and staff and combined it with fresh ideas to bring you ToggleBox, next-gen cloud hosting system.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
ToggleBox provides complete solution in cloud hosting with redundant SAN and network that makes use of InterNAP Flow Control Platform (FCP) intelligent BGP to provide smart routing across the global internet
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 6pm
Toll-Free No
Response Time (Initial Acknowledgement) Great response time to our call.
Response Time (Issue Resolved) Very friendly to answer questions
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@togglebox.com
Main URL http://www.togglebox.com
 
Billing Details
Payment Methods
Discover
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions
http://www.togglebox.com/cloudservers.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Phone Support Yes
24 x 7 ? No. Only from 9am to 6pm
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Issue was addressed immediately.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.togglebox.com/tos.php
 
 
Consumer Reviews
No Reviews Available




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