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TVCNet Report Card
Contact Information

Tel: 1-800-639-6442
Email: jim@tvcnet.com
Website: http://tvcnet.com
Address: 8810-C Jamacha Blvd, #113
Spring Valley, CA, 91977, United States of America

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction TVCNet provides high speed, customer service oriented web site hosting, domain name registration and email solutions with a smile.

Some of their technology benefits include nightly and weekly backup of your web site, no charge recovery of files or account from backup by request, private nameservers, free IP addresses if required, McAfee Secure and PCI compliance, and of course their friendly 24/7 phone support.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
TVCNet prides itself on security and the service it provides customers! McAfee Secure and others routinely refer their customers to TVCNet. Their PCI compliance program is a must for a business running a eCommerce website.
 
Sales Review
Ticket Sales No
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Sales Contact Details
Sales Telephone 1-800-639-6442
Sales Email sales@tvcnet.com
Main URL http://tvcnet.com
 
Billing Details
Payment Methods
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support No
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://tvcnet.com/online/tos.php
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Switching to TVCNet.com was the best thing I ever did for my business. Jane Sheppard A A A A 9/6/2011 4:29:54 PM




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