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Valcato Hosting Report Card
Contact Information

Tel: 1-844-808-8958
Email: enquiries@valcatohosting.com
Website: http://www.valcatohosting.com
Address: 123 Moorland Road
Stoke on Trent, Staffordshire, ST6 1JH, United Kingdom

Blog:
www.valcatohosting.com/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Valcato Hosting is a growing web hosting company based in the United Kingdom. Started in early 2002, they provide web hosting services to a wide range of customers. Fully committed to providing reliability and flexibility services to its customers, it allows them to then create/run whatever kind of site they desire.
The Valcato Hosting experience hosts you on dedicated servers and top of the line hardware located in a Chicago, Illinois data center. Shared hosting also makes use of virtual private servers to provide redundant, geographically-diverse DNS servers – one in Atlanta, Georgia, and the other in London, England. A completely secure and robust solution for your business.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
Valcato Hosting is a flexible and reliable web host who is actually willing to bend over backwards to make your experience enjoyable.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was ok during working hours.
Response Time (Issue Resolved) Sales person provided all needed information
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) All questions were answered properly.
 
Sales Contact Details
Sales Telephone 1-844-808-8958
Sales Email enquiries@valcatohosting.com
Main URL http://www.valcatohosting.com
 
Billing Details
Payment Methods
JCB, Solo and Maestro
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://valcatohosting.com/terms/#moneyback
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue was resolved quickly
 
Email Support No
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Resolved the issue.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Good
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.5%
Hyperlink to SLA http://valcatohosting.com/terms/#uptime
 
 
Consumer Reviews
No Reviews Available




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