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VPS6.NET Report Card
Contact Information

Tel: 877-800-9250
Email: contact@vps6.net
Website: http://vps6.net
Address: 150 Atlantic Street
2nd floor Hackensack, NJ, 07601, United States of America

Blog:
www.vps6.net/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction VPS6.NET provides Xen/OpenVZ linux and windows VPS hosting services that are fast, reliable, and cost-effective.

Their interest is in providing access to high-end dedicated hardware for the low cost of virtualized hosting. Catering to individuals and small organizations who require cutting-edge solutions, but who may not have the same budget as a large company.

In testing VPS6.NET servers ourselves, there are a few things they do that we appreciated.
Level 1-3 support is included at no cost and available 24/7. We had to choice if needed to upgrade our server to fully managed for a minimal monthly fee. We also had the choice of 3 datacenter locations (US, Europe and Caribbean). We tested the US datacenter but all three are secure with trusted networks.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
For VPS6.NET communication and service are at the heart of their business philosophy. They deliver on provider-client relationships, from pre-sales to actually being a customer. Their support goes above and beyond what you would consider the industry standard.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Average response time of less than 1hr
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Average response time of less than 1hr
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Really quick response.
Response Time (Issue Resolved) Friendly and knowledgeable response
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free No
Response Time (Initial Acknowledgement) Phone rang two times.
Response Time (Issue Resolved) All questions were answered properly.
 
Sales Contact Details
Sales Telephone 877-800-9250
Sales Email sales@vps6.net
Main URL http://vps6.net
 
Billing Details
Payment Methods
Payza/AlertPay, Google Checkout, Dwolla
Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions
http://vps6.net/terms/tos.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was really fast.
Response Time (Issue Resolved) Resolution to the issue was properly applied.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was really fast.
Response Time (Issue Resolved) Resolution to the issue was properly applied.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Response time was really fast.
Response Time (Issue Resolved) Resolution to the issue was properly applied.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://vps6.net/terms/sla.php
 
 
Consumer Reviews
No Reviews Available




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