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VPSHosting HK Report Card
Contact Information

Tel: +852 8125 6568
Email: vps@vpshosting.com.hk
Website: http://www.vpshosting.com.hk/
Address: Rm. 1115 Beverley Comm Center, 87-105 Chatham Road, TST
Kowloon, Kowloon, n/a, Hong Kong

Blog:
http://www.vpshosting.com.hk/blog
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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Asia Web Services Ltd (vpshosting.com.hk) is a leading provider of VPS web hosting on the cloud. Privately held and based in Hong Kong, the company was founded in 2007 and since then, VPSHosting has grown from a small hosting company into a leading and industry recognized hosting provider deploying the latest technology. They continuously make investments in new facilities and top-notch servers so that they can provide reliable internet service to their customers.
VPSHostingHK is one of the few web hosting providers in HongKong dedicated to virtual private servers. They are Gold Partner of Parallels, the global leader in hosting virtualization, which enables the customers to enjoy a high level of security, advanced features and excellent performance enabling a rich user experience with 24 x 7 Technical Support.
Sales Review Grade: B
What we like: Multiple plans available for VPS hosting at affordable cost with reliable infrastructure.
What needs improvement: Chat support will be added advantage.
Support Review Grade: B
What we like: Queries were answered in detail, though there was delay in response time.
What needs improvement: Chat support can fill the gap for delayed response time on ticket system.
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
VPSHostingHK provides a number of VPS configuration options to suit a range of applications. Their VPS's are ideal for hosting numerous websites and running your own applications. At VPS Hosting, they take great care to provide reliable and quality products and services to the customers. They are proud to offer VPS solutions to your satisfaction with 14 days money back guarantee.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Response was slow but all queries were properly at
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Response was slow but all queries were properly at
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free No
Response Time (Initial Acknowledgement) 1 minute. Phone rang two times.
Response Time (Issue Resolved) Satisfactory
 
Sales Contact Details
Sales Telephone +852 8125 6568
Sales Email sales@vpshosting.com.hk
Main URL http://www.vpshosting.com.hk/
 
Billing Details
Payment Methods
WorldPay, PayDollar, Bank Transfer
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 14 days
Hyperlink to Terms and Conditions
http://www.vpshosting.com.hk/vps-server-guarantee.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was stisfactory
Response Time (Issue Resolved) Response time was slow but still good
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was stisfactory
Response Time (Issue Resolved) Response time was slow but still good
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.vpshosting.com.hk/vps-server-guarantee.html
 
 
Consumer Reviews
No Reviews Available




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