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Webair Internet Development, Inc. Report Card
Contact Information

Tel: 516-938-4100
Email: sales@webair.com
Website: http://www.webair.com/
Address: 501 Franklin Avenue, Suite 200
Garden City, New York, 11530, United States of America

Blog:
www.webair.com/blog
News:
www.webair.com/news
Forum:
www.webair.com/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Vote For Webair Internet Development, Inc.
 
Editor's Review
Host Introduction Founded in 1996, Webair.com was created by webmasters for webmasters to provide a viable, affordable, Managed Webhosting solution for companies of all types and sizes. There mission is simple...Offer thereclients the peace of mind they need to effectively run their business. Webair personalized services and technical support specialists have the talent and capability to employ even the most complex hosting solutions. There multiple state of the art datacenters are equipped with the very latest technology and maintained by our expert engineers to ensure maximum stability, security and uptime for our clients. See below for listing of datacenter features and network specifications.
Webair.com provides viable web hosting and managed solutions for companies of all sizes and is recognized as a global leader in the industry. With datacenters in New York, Los Angeles, Montreal and Amsterdam, Webair continues to grow while leading the way with cutting edge technology and exemplary customer service. There proprietary VSYS™ VIRTUAL WEB HOSTING PLATFORM offers unparalleled security and reliability in a shared hosting environment.They supply all of the servers, software, bandwidth a
Sales Review Grade: A
What we like: WebAir provides one-stop-shop solution for all your hosting needs. Reaching to sales representative was made is with help of live chat, phone and email.
What needs improvement: None at this time
Support Review Grade: A
What we like: Excellent support provided. WebAir technical support is provided via email, ticket, chat and the option of phone. They resolved our issue in a systematic way and handle it properly.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: WebAir offers a wide range of services like cloud hosting, VPS hosting, Dedicated server, Forex Server, etc. As well as they also provide Web Developement service. All plans are perfectly designed according to customer needs.
What needs improvement: None at this time.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
At Webair, they are committed to excellence and realize the level of service and support it takes to keep existing clients happy, and new clients amazed!. Thier clients base includes small and large companies including worlds renowned musicians, hosting companies,design firms, marketing firms, manufacturers, distributors, service providers, professional services firms, associations & many many more. The Webair hosting platform is a standard across our portfolio of managed services. All virtual a
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 10am to 6pm
Response Time (Initial Acknowledgement) Good response time in working hours
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? No. Only from 10am to 6pm
Response Time (Initial Acknowledgement) Good response time in working hours
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 10am to 6pm
Response Time (Initial Acknowledgement) Good response time in working hours
Response Time (Issue Resolved) All questions were answered properly.
 
Phone Sales Yes
24 x 7 ? No. Only from 10am to 6pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Good response time in working hours
Response Time (Issue Resolved) All questions were answered properly.
 
Sales Contact Details
Sales Telephone 866-WEBAIR1
Sales Email sales@webair.com
Main URL http://www.webair.com/
 
Billing Details
Payment Methods
Bank Wires
Account Activation Period Instant
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.webair.com/webhosting-vsys.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was addressed properly.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) 1 minute.
Response Time (Issue Resolved) Addressed the issue properly
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.webair.com/about-us.html
 
 
Consumer Reviews
No Reviews Available




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