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Williams Web Solutions Report Card
Contact Information

Tel: +1-361-455-6471
Email: Sales@WWSHosting.net
Website: http://www.wwshosting.net
Address: 1328 Center Drive
Kingsville, Texas, 78363, United States of America

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Williams Web Solutions (WWS) is a full-service website development, hosting, and computer services company. Since Williams Web Solutions began in 2007, they’ve been on a mission to personally provide quality and reliable hosting solutions for the oil and gas industry, hospitality services, government agencies, non-profit organizations, churches and ministries, manufacturing companies, service providers, and many other types of businesses. They are consistently providing reliable hosting solutions and support to ensure uptime to hundreds of users from varying industries requiring a wide spectrum of demands. With their data centers located in geographically and strategically placed locations in the United States, Williams Web Solutions have a proven track record for reliability and guaranteed uptime of 99.999%. Williams Web Solutions website hosting and business-class email hosting supports businesses and organizations all over the United States. Williams Web Solutions is the best choice
Williams Web Solutions provides wide range of services to their customers which includes Windows Shared Web Hosting, CMS Hosting, VPS Server, Dedicated Server, etc.. Additionally they also offer DNS Hosting, Backup Solution, Domain Regisration, and SSL certificates. Their main aim is to provide reliable, affordable unlimited, high speed hosting solutions with well-connected network, backed up by a dedicated Support Team.
Sales Review Grade: A
What we like: Sales team was really quick, they all were assisting customers with friendly attitude. They all are having great customer serving skills.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical Support Engineers were professionally educated and certified. You can be rest assured your issues are dealt with promptly and efficiently.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the VPS Server to run an application of online business. It was great environment for highest level of speed, security and uptime.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Williams Web Solutions is known for their quality hosting services, superior up time, ample space, fast connections, and all done personally. They help companies and individuals to build their online presence with the easiest way, by providing high quality web hosting services.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 6pm
Response Time (Initial Acknowledgement) Good response.
Response Time (Issue Resolved) Answered all questions.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free No
Response Time (Initial Acknowledgement) Very prompt response.
Response Time (Issue Resolved) Sales agent was friendly.
 
Sales Contact Details
Sales Telephone +1-361-455-6471
Sales Email sales@wwshosting.net
Main URL http://www.wwshosting.net
 
Billing Details
Payment Methods
Wire Transfer
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.wwshosting.net/tos.aspx
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response was good.
Response Time (Issue Resolved) Issue was resolved within few minutes.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response was good.
Response Time (Issue Resolved) Issue was resolved within few minutes.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 6pm
Response Time (Initial Acknowledgement) Response was ok during working hours.
Response Time (Issue Resolved) Issue resolved.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quite fast response.
Response Time (Issue Resolved) Resolved the issue.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.999%
Hyperlink to SLA http://www.wwshosting.net/sla.aspx
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Thank you for the recommendation Epiphany Montessori School A A A A 4/4/2017 5:15:52 PM
SUPER website Grover Sullivan A A A A 3/17/2017 5:18:44 PM
Beautiful Website Tamara Brenan A A A A 2/6/2017 2:50:29 PM
A completely redesigned and modern website Nina Ramos A A A A 1/2/2017 10:18:45 AM
A Local Website Developer Curtis Dawson A A A A 12/5/2016 7:23:06 PM
Thanks! A Strauss A A A A 10/11/2016 12:13:50 PM




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