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Read through our extensive list of Web Host Report Cards. Within each Report Card you will learn about the people behind the scenes, upcoming products, financial stability and much more.
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CARInet Report Card
Contact Information

Tel: +1-888-221-5902
Email: salesgroup@cari.net
Website: http://www.cari.net/
Address: 8929 Complex Drive
San Diego,, California, 92123, United States of America

Blog:
www.cari.net/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
Submit Feedback
Vote For CARInet
 
Monitoring
Pending

Reviews
Editor's Review
Host Introduction Since 1997 CARI.net has been providing unparalleled hosting solutions to their customers. All their services are backed by unmatched 24/7 quality technical support, guaranteed server uptime and unconditional 14 days money back guarantee. Their Enterprise Network is connected to the world’s largest backbone providers ensuring responsive and reliable connectivity. CARI.net owns and operates multiple data centers with critical system infrastructure that assures customers of continual uptime of 99.999%. CARI.net services are unique and ideal because they have a vast amount of partnerships with some of the most well known software companies in the industry such as Microsoft BizSpark and WebsiteSpark. CARI.net has also achieved the Silver Hosting, Virtualization and Midmarket Solution Provider Competencies in the Microsoft Partner Network.
CARI.net is a web hosting leader, offering a wide variety of hosting options including dedicated servers, server clusters, public and private cloud offerings as well as server virtualization hypervisors. Since its inception they strive to provide unparalleled hosted solutions built on business automation, exemplary service and lasting personal relationships.
Sales Review Grade: A
What we like: Contacting CARI.net's sales team via phone and live chat was quite easy as they have given both options at the top side. We like the way sales team answered all our questions regarding Cloud Hosting and Server clusters. They were quite knowledgeable and informative about each and every question we asked to them. Also, sales agent via live chat was very friendly and properly assisted us to purchase the hosting which can tailor our requirements.
What needs improvement: None at this time.
Support Review Grade: A
What we like: Support technicians worked much better than our expectations. They were easily available via live chat as well as phone for immediate support. However, we preferred emailing support team for better resolution on critical issues. We were just amazed the way we received the attention from technical team. Impressed!!
What needs improvement: None at this time.
Plans / Features Review Grade: A
What we like: CARI.net provides wide range of Cloud Hosting, Dedicated Servers, and Virtual Machines with both choices of platforms Linux and Windows. Linux Cloud Server worked perfect for us to accomplish our hosting needs. CARI.net is right choice for small to large size of businesses, All in one solution has been provided.
What needs improvement: None at this time.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
CARI.net is right choice for hosting your enterprise servers, clusters and cloud computing services. They will gladly tailor a solution to meet all your hosting needs. They mainly focus on providing their customers with a more personal approach rather than them being counted as numbers and being treated differently.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very fast response.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very fast response.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Chat request was accepted immediately.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 8am to 5pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) All questions were answered in detail.
 
Sales Contact Details
Sales Telephone +1-888-221-5902
Sales Email salesgroup@cari.net
Main URL http://cari.net/
 
Billing Details
Payment Methods
Discover
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 14 days
Hyperlink to Terms and Conditions
http://www.cari.net/support-center/legal-and-policies/money-back-guarantee.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Addressed the issue properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Addressed the issue properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Resolved the issue given with proper solution.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Was talking with support technician within a secon
Response Time (Issue Resolved) Issue was resolved right away.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.999%
Hyperlink to SLA http://www.cari.net/support-center/legal-and-policies/service-level-agreement.html
 

Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
RDS 24/7 Bill Appleyard A A A A 8/15/2013 3:45:13 PM

Hosting Plans
No Hosting Plans Available.

Interviews
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Awards
EDITORS' CHOICE AWARDS.

Web Hosts whom have won the FindMyHost Editors' Choice Award are honest, reliable, and excel in all area's - most importantly technical support. These Web Hosts are worth investigating for your next Web Hosting experience.

Editors' Choice Winners have been hand picked for excelling in distinct areas of Web Hosting. You can choose any of the following and expect a smooth and professional relationship.
 
09/2013 / Secure Hosting.
 
08/2013 / Cloud Servers.
 
07/2013 / Private Cloud Hosting.
 
06/2013 / Private Cloud Hosting.
 
 

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