Home

Special Offers


Network Sites


Partners
FindMyHost Daily
Subscribe to Host Alert now and receive email only special offers in minutes! Also receive hosting news, host interviews, company reviews and more.. Newsletter
Manage Subscriptions
   
Report Cards
Read through our extensive list of Web Host Report Cards. Within each Report Card you will learn about the people behind the scenes, upcoming products, financial stability and much more.
Show Web Host Plans for:
MaxterHost Internet Solutions Report Card
Contact Information

Tel: +49 (0) 209 9581858
Email: stefan.popescu@maxterhost.com
Website: http://www.maxterhost.com
Address: Franz-Bielefeld-Str. 27
Gelsenkirchen, North Rhine-Westphalia, 45881, Germany

Follow us on:
Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
Submit Feedback
Vote For MaxterHost Internet Solutions
 
Monitoring
Pending

Reviews
Editor's Review
Host Introduction Founded in 2004, MaxterHost is a registered German based web hosting with U.S. based technical support. Technical support technicians have first-hand experience with servers and are passionate about web hosting. The performance offered by their enterprise-class servers with unbeatable uptime is complemented with their friendly and flexible customer care. Shared/reseller customers can boost their website potential with integrated 3rd party services from MaxterHost's official partners, such as CloudFlare, Attracta, Breezi, Incapsula, etc. They also have many security features and tweaks that help to protect your account and website.

The main services offered by MaxterHost are cPanel shared hosting, WHM reseller accounts and Xen VPS hosting. Included are many industry-standard features, as well as complementary features that boost the performance, productivity and security of their services. They put quality first by using only enterprise-class hardware from reliable brands. MaxterHost operates in 2 first-class German data centers. Their shared/reseller servers are located at the myLoc data center in Düsseldorf, Germany and their VPS nodes are located at the Hetzner data center park in Falkenstein, Germany.
Sales Review Grade: A
What we like: Sales assistance we got at MaxterHost was really good. Phone option is available to contact sales. Email as well as ticket option is also available.
What needs improvement: Would like to see Live Chat option.
Support Review Grade: A
What we like: Support technicians were very professional and knowledgeable.
What needs improvement: Technical support should be available via Live Chat.
Plans / Features Review Grade: A
What we like: MaxterHost have designed all plans perfectly according to customer needs. Each plan mentions including features into it.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
The hosting services provided by MaxterHost are overall very fast, stable and secure. Many useful features are delivered "out-of-the-box" and their plans are adjusted to fit the customers needs. Their technical support resolves issues efficiently and responds to all requests promptly with straightforward and helpful answers.
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 11pm
Response Time (Initial Acknowledgement) Good response time during working hours.
Response Time (Issue Resolved) Answered all the questions asked.
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 11pm
Response Time (Initial Acknowledgement) Good response time during working hours.
Response Time (Issue Resolved) Answered all the questions asked.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 11pm
Response Time (Initial Acknowledgement) Good response time during working hours.
Response Time (Issue Resolved) Answered all the questions asked.
 
Phone Sales Yes
24 x 7 ? No. Only from 10am to 7pm
Toll-Free No
Response Time (Initial Acknowledgement) 1 minute.
Response Time (Issue Resolved) Very friendly to answer the questions.
 
Sales Contact Details
Sales Telephone +49 (0) 209 9581858
Sales Email sales@maxterhost.com
Main URL http://www.maxterhost.com
 
Billing Details
Payment Methods
Bank transfer
Account Activation Period Instant
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 45 days
Hyperlink to Terms and Conditions
http://www.maxterhost.com/terms-and-conditions
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 8am to 11pm
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Issue was addressed properly.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.maxterhost.com/service-level-agreement
 

Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Best Customer Service ever Rainer Appel A A A A 11/27/2017 11:54:39 AM
Speedy servers, friendly staff and great value for money. Leo O. A A A A 6/5/2013 3:02:39 AM

Hosting Plans
Plan Category Price Storage Transfer
 Enterprise  Reseller Hosting  $62  40GB  600GB
 Ultra  Reseller Hosting  $45  30GB  450GB
 Developer  Reseller Hosting  $28  20GB  300GB
 Beginner  Reseller Hosting  $19  10GB  150GB
Browse Pages:  1
Results Per Page : 20  

Interviews
No Interviews Available

Awards
EDITORS' CHOICE AWARDS.

Web Hosts whom have won the FindMyHost Editors' Choice Award are honest, reliable, and excel in all area's - most importantly technical support. These Web Hosts are worth investigating for your next Web Hosting experience.

Editors' Choice Winners have been hand picked for excelling in distinct areas of Web Hosting. You can choose any of the following and expect a smooth and professional relationship.
 
 

Live Twitter Feed
No Tweets Available




103710
Followers
Not satisfied with your current Web Hosting Provider? @AltusHost offers FREE migration & fully managed plans https://t.co/r5ayQfTFTt
Looking for affordable #ElasticSites #Hosting? @Innoviewgr has what you need https://t.co/47RNKZqAPT
PHP7 enabled #web #hosting @GlowHost. Power your CMS website/development with the very best! https://t.co/28ZSKVZ0IE


Special Offers
FindMyHost Daily
Subscribe to Host Alert now and receive email only special offers in minutes! Also receive hosting news, host interviews, company reviews and more.. Newsletter
Manage Subscriptions
Host Guides

Research Web Hosts @ WebHostReportCards.com