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Editor's Review |
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Host Introduction |
1uhost.com was established in 2001 to meet a market demand for high performance, reliable, efficient and affordable web hosting services. Since its inception, offering the most comprehensive and affordable web hosting solutions to their customers. 1uhost.com is a company that you can trust and rely on for all of your web hosting needs. With around the clock unbeatable technical support, dedicated servers in the USA Europe & UK plus a 30 day money back guarantee and 99.95 uptime guarantee, 1uhost strives to provide their customers reliable and flexible web hosting services. They are passionate about the quality products, international web hosting services and the professional quality of customer support. 1uhost.com has a gained a reputation over the last twelve years as a professional and reliable web hosting provider in the industry. |
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1uhost is well established web hosting provider operating from North America and Europe. They are expertise in providing Shared Hosting, VPS Hosting, Elastic Web Hosting and Reseller Hosting Services. All their Web Hosting packages supplies a multi-language user friendly control center - cPanel. cpanel makes it easy to control every aspect of your website. Their VPS servers are of the highest quality & spec to ensure your VPS performance is high day and night. |
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Sales Review |
Grade:
A |
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What we like: |
Although we contacted via email but received quite fast response. Received satisfactory answers to questions asked. They know how to retain customers and make them happy. |
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What needs improvement: |
Would like to see live chat and phone options. |
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Support Review |
Grade:
A |
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What we like: |
Support technicians resolved mySql database issue within just half of an hour. Also php upgrade went quite smooth without any data loss. |
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What needs improvement: |
Would like to see live chat and phone options. |
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Plans / Features Review |
Grade:
A |
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What we like: |
We tested both Shared Hosting and VPS Hosting packages and had a great experience for both. VPS was working steady and fast. Also plan upgrade went really smooth within just few minutes. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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1uhost's core focus is to provide their customers with a more personal approach rather than them being counted as numbers and being treated differently. Their target market is the Shared Hosting and VPS Hosting, they've done a lot of research into the industry and managed to pull off what they believe to be the best service available. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quite fast.
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Response Time (Issue Resolved)
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Answered all questions in detail.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quite fast.
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Response Time (Issue Resolved)
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Answered all questions in detail.
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Live Chat Sales |
No
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Phone Sales |
No
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Sales Contact Details |
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Sales Telephone
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N/A |
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Sales Email
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accounts@1uhost.com
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Main URL
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https://www.1uhost.com
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Billing Details |
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Payment Methods |
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Maestro, SOLO, Bank Transfer, Discover,2checkout
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Account Activation Period |
1 day or less
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://www.1uhost.com/terms-of-service/
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Live Chat Support |
No
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Phone Support |
No
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.5%
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Hyperlink to SLA |
https://www.1uhost.com/terms-of-service/
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