|
Editor's Review |
|
Host Introduction |
4Good Hosting serving Canada for over 10 years. They help to get your Canadian Business online. 4Good Hosting provides several options for fast, secure and reliable Web hosting for your Website. Depending on your needs, they can host your site on their own Unix network, located at the Inflow Data Center in Montreal, Canada. When it comes to website hosting 4Good Hosting server uptime and transfer speeds are invincible. They backup all their services with 24x7 top-notch technical as well as sales assistance via live chat, phone, email and ticket system. 4Good Hosting are certain that once you try. Their Canadian Web hosting service will make you completely satisfied. |
|
4Good Hosting offers Canada website hosting, Canada website design and development, graphic design, logo creation and search engine positioning. 100% Canadian owned VPS, Web hosting, Web Design, SSL Certificates and Domain Registration Company. From their Burnaby office they offer services through out Canada and the US. |
|
Sales Review |
Grade:
A |
|
What we like: |
4Good Hosting has given easy to navigate Live Chat and Phone option to visitors. Email and ticket options are also available. |
|
What needs improvement: |
Nothing at the moment. |
|
Support Review |
Grade:
A |
|
What we like: |
Support technicians of 4Good Hosting resolved our issue withing an hour with proper solution and was very particular to the issue given. |
|
What needs improvement: |
Nothing at the moment. |
|
Plans / Features Review |
Grade:
A |
|
What we like: |
4Good Hosting's website is user friendly and all their plans mentions features included in which helps visitors to understand. |
|
What needs improvement: |
Nothing at the moment. |
|
Usability Review |
Grade:
A |
|
What we like: |
N/A |
|
What needs improvement: |
N/A |
|
Conclusion |
Grade:
A |
|
4Good Hosting are so confident that you'll be happy with Canadian Web Hosting service. So if you are looking for web hosting, free domain names, or a custom design 4Good Hosting is the right choice for you. |
|
|
|
Sales Review |
|
Ticket Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Initial response time was good.
|
|
Response Time (Issue Resolved)
|
Answered all the questions asked.
|
|
|
|
Email Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Initial response time was good.
|
|
Response Time (Issue Resolved)
|
Answered all the questions asked.
|
|
|
|
Live Chat Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Immediate response.
|
|
Response Time (Issue Resolved)
|
Answered the questions in detail.
|
|
|
|
Phone Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Toll-Free |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Immediate response.
|
|
Response Time (Issue Resolved)
|
Properly answered the questions asked.
|
|
|
|
Sales Contact Details |
|
Sales Telephone
|
+1-866-708-4678 |
|
Sales Email
|
sales@4goodhosting.com
|
|
Main URL
|
http://www.4goodhosting.com/
|
|
|
|
Billing Details |
|
Payment Methods |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Account Activation Period |
Unknown
|
|
Order Verification Documents Required |
Yes
|
|
|
|
Money Back Guarantee |
|
Does Host have an Money Back Guarantee? |
Yes
|
|
If yes, how many days? |
30 days
|
|
Hyperlink to Terms and Conditions |
http://4goodhosting.com/
|
|
|
|
Support Review |
|
Ticket Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Very good response time.
|
|
Response Time (Issue Resolved)
|
Resolved the issue given.
|
|
|
|
Email Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Very good response time.
|
|
Response Time (Issue Resolved)
|
Resolved the issue given.
|
|
|
|
Live Chat Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Immediate response.
|
|
Response Time (Issue Resolved)
|
Resolved the issue immediately.
|
|
|
|
Phone Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Phone rang 2 times.
|
|
Response Time (Issue Resolved)
|
Properly handled the issue.
|
|
|
|
SLA |
|
Does Host have an SLA? |
Yes
|
|
If yes, what percentage is the SLA? |
99.99%
|
|
Hyperlink to SLA |
http://4goodhosting.com/support2/index.php?/Knowledgebase/Article/View/9750/0/what-is-an-uptime-guarantee
|
|
|