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Editor's Review |
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Host Introduction |
AKLWEB HOST LLC is a specialist of web hosting, dedicated servers and cloud computing since February 2009. They operate out of 4 Data Centers in USA & United Kingdom, plus 2 business units in USA and United Kingdom. With over a decade of experience building high-performance infrastructure hosting platforms for businesses globally. They offer a wide range of fully customizable dedicated, hybrid, & cloud, services. Their mission is to empower their clients by equipping them with fast, reliable, innovative infrastructure hosting while upholding a 100% network up-time SLA. This is assisted by a 24x7x365 rapid response team — one with some of the best response times in the industry. |
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Aklwebhost slogan – “Dedicated Gets Smarter” – reflects their dedication to the needs of the client; devotion to equipping them with all the resources they need to put themselves ahead of the competition. Backed by powerful Surge platform, Cloud, Dedicated, and Web Hosting solutions can be deployed in as little as five minutes. |
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Sales Review |
Grade:
A |
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Support Review |
Grade:
A |
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Plans / Features Review |
Grade:
A |
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Usability Review |
Grade:
A |
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Conclusion |
Grade:
A |
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The Aklwebhost data centers are powered by high availability infrastructure, and multi-lingual technical support teams remain on-site and available 24x7x365. This coupled with enterprise-grade security enables them to provide a 100% up-time guarantee to all clients anywhere in the world. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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Questions were answered properly.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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All questions were answered.
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was great.
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Response Time (Issue Resolved)
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All questions were answered.
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Response time was great.
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Response Time (Issue Resolved)
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All questions were answered.
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Sales Contact Details |
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Sales Telephone
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888-924-3225 |
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Sales Email
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sales@aklwebhost.com
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Main URL
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https://www.aklwebhost.com
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Billing Details |
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Payment Methods |
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Discover
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Account Activation Period |
Unknown
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Order Verification Documents Required |
No
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
https://www.aklwebhost.com/terms/acceptable-use-policy/
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Issue was addressed quickly.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Issue was addressed quickly.
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Issue was addressed quickly.
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Phone Support |
No
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
100%
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Hyperlink to SLA |
https://payments.aklwebhost.com/index.php?rp=/knowledgebase/303/Service-Level-Agreement.html
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