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Editor's Review |
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Host Introduction |
AllWebCo is providing online solutions since 1997. AllWebCo is a web host whose foundation is built on speed, reliability, and customer service. AllWebCo is committed to providing affordable and reliable web hosting to their customers. They also offer website design and building services at affordable pricing. Since the inception of AllWebCo, they strive their best to offer fastest, most reliable service in the industry, along with extremely knowledgeable customer support. AllWebCo customers enjoy 99.9% uptime, unconditional 30 days money back guarantee and exceptional levels of service, quality, security and network reliability. |
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AllWebCo is mainly a Web Hosting company and their offerings include Website Hosting, E-commerce plans, Domain Name Registrations, Domain Transfer and Reseller Hosting services. They also provide Website Templates for creating website. |
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Sales Review |
Grade:
B |
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What we like: |
AllWebCo is affordable and flexible webhosting provider. They provide plenty of information and resources on their website for visitors. |
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What needs improvement: |
Would like to see live chat and phone option. |
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Support Review |
Grade:
B |
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What we like: |
Issue with File Permissions was resolved with proper solution and within just half of an hour. |
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What needs improvement: |
Would like to see live chat and phone option. |
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Plans / Features Review |
Grade:
A |
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What we like: |
All plans have been described perfectly with each and every feature included into it. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
B |
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AllWebCo provides fast, reliable service and 24/7 technical support at affordable charges. It is a good option to start your business from. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Answered all the questions asked.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Answered all the questions asked.
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Live Chat Sales |
No
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Phone Sales |
No
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Sales Contact Details |
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Sales Telephone
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N/A |
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Sales Email
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Glen@AllWebCo.com
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Main URL
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http://www.allwebco.com
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Billing Details |
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Payment Methods |
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eCheck, Discover
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://allwebco.com/allwebco2.shtml
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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Resolved the issue given.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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Resolved the issue given.
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Live Chat Support |
No
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Phone Support |
Yes
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24 x 7 ? |
No. Only from 10am to 3pm
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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Resolved the issue given.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
http://allwebco.com/ecommercefeatures.shtml
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