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Editor's Review |
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Host Introduction |
Accommodation Tico was founded in 2006 with the goal in mind to provide flexible and reliable services to their customers. Accommodation Tico has been a leading provider of Web Hosting. Although they are in Costa Rica, theyoffer high quality services to customers worldwide. They offer Web Hosting, Dedicated Servers, Domains and SSL Certificates. Each of their services come with guaranteed 99.9 uptime and a 30 days money back guarantee. |
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Accommodation Tico provides wide range of services such as Web Hosting, Dedicated Server, Network & Systems, Social Media and Email services such as Tico Email, Office 365, Mail Exchnage, Lync Online, etc. Accommodation Tico also provide Domain Registration and Transfer services. |
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Sales Review |
Grade:
A |
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What we like: |
Sales person via phone was attentive and knowledgeable enough to answer our questions. |
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What needs improvement: |
Would like to see Live chat option. |
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Support Review |
Grade:
A |
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What we like: |
Technical team quite helpful with installation of PHP, MySql and custom control panel. |
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What needs improvement: |
Would like to see Live chat option. |
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Plans / Features Review |
Grade:
A |
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What we like: |
All plans have been designed perfectly according to customers need. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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Accommodation Tico is known for the best Web Hosting provider in Costa Rica. Their unique and ideal relationship with clients have made thousdands of customers from all over the world. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Answered all questions.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Answered all questions.
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Live Chat Sales |
No
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 8am to 5pm
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good during working hours.
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Response Time (Issue Resolved)
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Sales person was friendly to assist & answer.
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Sales Contact Details |
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Sales Telephone
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1-469-242-3476 |
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Sales Email
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info@alojamientotico.com
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Main URL
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http://www.alojamientotico.com
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Billing Details |
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Payment Methods |
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Bank transfers, Bank deposits, SINPE, Debit Card
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://www.alojamientotico.com/devolucion-de-dinero.php
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Live Chat Support |
No
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Phone rang just once.
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Response Time (Issue Resolved)
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Quickly resolved the issue.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
http://www.alojamientotico.com/
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