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Editor's Review |
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Host Introduction |
AltusHost has been providing quality Web Hosting services worldwide since 2008. During the years, AltusHost has succeeded in maintaining the top notch, globally recognizable managed Web Hosting service for thousands of active clients, resulting in their highest satisfaction.
Focusing mainly on uptime and client satisfaction, with the fastest servers on the market and an equally fast support team, AltusHost's performance is second to none.
A unique aspect of AltusHost is high level of sales and tech support guaranteed with all Web Hosting plans they offer. Diversified, well-trained and motivated talent pool work cohesively to deliver solutions around the clock, 24/7 -- to provide recognized global results to AltusHost's clients.
The technical support team sets AltusHost apart from other hosting companies and makes them preferred choice of individuals and businesses. |
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The goal of AltusHost is to provide renowned managed web hosting services at the lowest possible rate and the highest customer satisfaction. AltusHost have a wide number of solutions, both for personal use, all the way to large scale enterprise users. From scalable shared accounts to large server clusters, you will find that reasonably priced hosting plans, which will meet your rock solid hosting expectations. |
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Sales Review |
Grade:
A |
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What we like: |
AltusHos provides all basic hosting solution at affordable price, including domain registration. Multiple technologies are implemented for VPS to suite your need. |
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What needs improvement: |
Dedicated Server costing should reviewed. |
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Support Review |
Grade:
A |
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What we like: |
Turn over time was very good for ticket system. Also replies were precise. |
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What needs improvement: |
N/A |
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Plans / Features Review |
Grade:
A |
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Usability Review |
Grade:
A |
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Conclusion |
Grade:
A |
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AltusHost is a company that wants to eliminate the headaches associated with hosting services in general. They guarantee you will feel like a member of the AltusHost family. They strive to provide service that is not only satisfying but enjoyable. AltusHost works beyond your expectation and go the extra mile to fulfill your needs. All in one hosting solution and service is available at AtlusHost.com |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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All queries where answered properly.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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All queries where answered properly.
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Response was slow, but still good.
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Phone Sales |
No
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Sales Contact Details |
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Sales Telephone
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n/a |
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Sales Email
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sales@altushost.com
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Main URL
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http://www.altushost.com/
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Billing Details |
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Payment Methods |
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Webmoney Transfer, Bitcoin, Payza, Paysafecard, iD
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Account Activation Period |
1 day or less
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Order Verification Documents Required |
No
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
https://www.altushost.com/legal/
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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Responses included required additional information
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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Responses included required additional information
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Response was slow, but still good.
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Phone Support |
No
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
https://www.altushost.com/legal/
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