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Editor's Review |
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Host Introduction |
Axislayer was founded with the missionto provide reliable, flexible and affordable web hosting services.Axislayer.com provides high-quality internet hosting solutions to small and medium-sized businesses, overnment agencies, prominent individuals and non-profit organizations worldwide. Axislayer prides itself on providing a strong foundation for businesses to thrive. Their strategy is to maintain focus on clients at all time. They focus on the customer needs and establish a strong foundation based on those needs for a client to reach their goals. Axislayer has partnered with SoftLayer for all primary data center and network-provider services. SoftLayer's world-class datacenters feature state of the art security, power, safety, and cooling systems - all designed to ensure that service remains uninterrupted. |
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Axislayer is fastest growing and leading Web Hosting provider in the industry. They are expertise in Shared Hosting, Rreseller Hosting, VPS Hosting, and Dedicated Servers. Aside from hosting, Axislayer also provide Domain Management and Security services. |
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Sales Review |
Grade:
A |
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What we like: |
Axislayer sales team was really quick and eager to help their customers. They are well trained and has great customer serving skills. |
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What needs improvement: |
Nothing at the moment. |
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Support Review |
Grade:
A |
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What we like: |
With the majority of our support tickets answered within 20 minutes, you can be rest assured your issues are dealt with promptly and efficiently. |
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What needs improvement: |
Nothing at the moment. |
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Plans / Features Review |
Grade:
A |
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What we like: |
We tested the VPS server and it gave us all the needed resources to do practically everything and provided the highest level of speed, security and uptime. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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Axislayer provide the most innovative and reliable hosting service for your businesses. To get cheap, reliable and fast web hosting, look no further than Axislayer. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quite fast.
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Response Time (Issue Resolved)
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Questions were answered properly.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quite fast.
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Response Time (Issue Resolved)
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Questions were answered properly.
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate response.
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Response Time (Issue Resolved)
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Sales agent was friendly to answer all questions.
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Phone Sales |
No
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Sales Contact Details |
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Sales Telephone
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N/A |
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Sales Email
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sales@axislayer.org
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Main URL
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http://axislayer.org/
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Billing Details |
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Payment Methods |
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Google Wallet
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
45 days
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Hyperlink to Terms and Conditions |
http://axislayer.com/money-back-guarantee
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was bit late.
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Response Time (Issue Resolved)
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Resolved the issue given.
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Phone Support |
No
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
http://axislayer.com/tos#SLA
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