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Editor's Review |
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Host Introduction |
Glowhost is a fully scalable web hosting solutions provider offering basic shared hosting on up to High Availability Complex Hosting Clusters. Their upgrade path is easy for sites starting out small who find themselves rapidly growing who require support and stability during the "growing up" process. Their team is also available 24/7 to happily help newcomers all the way to highly trained IT professionals. |
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Glowhost shared hosting offers unlimited disk space, bandwidth, and an iron-clad 60 day money back guarantee when you choose GlowHost Unlimited Everything!™ Web Hosting services. Plus you get real-time server monitoring where you can view the status of your server online 24×7! And did you know GlowHost is green? They purchase solar-generated electricity, provide paperless billing, and we utilize recycling stations for their green web hosting services. |
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Sales Review |
Grade:
A |
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Support Review |
Grade:
A |
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Plans / Features Review |
Grade:
A |
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Usability Review |
Grade:
A |
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Conclusion |
Grade:
A |
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GlowHost utilizes datacenters in Atlanta, Dallas, Salt Lake City and London all Network Operation Centers are equipped to deliver the best services and protection to customers – including a 100% network uptime guarantee. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good Response Time
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Response Time (Issue Resolved)
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Good Response Time
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good Response Time
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Response Time (Issue Resolved)
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Good Response Time
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good Response Time
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Response Time (Issue Resolved)
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Good Response Time
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Good Response Time
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Response Time (Issue Resolved)
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Good Response Time
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Sales Contact Details |
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Sales Telephone
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1-888-293-4678 |
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Sales Email
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hosting.sales@glowhost.com
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Main URL
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http://glowhost.com
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Billing Details |
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Payment Methods |
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Wire, though Check, Money Order and Wire have $100
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Account Activation Period |
Unknown
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Order Verification Documents Required |
No
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
91 days
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Hyperlink to Terms and Conditions |
http://glowhost.com/web-hosting-features/the-best-guaranteed-web-hosting.html
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good Response Time
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Response Time (Issue Resolved)
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Good Response Time
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good Response Time
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Response Time (Issue Resolved)
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Good Response Time
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good Response Time
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Response Time (Issue Resolved)
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Good Response Time
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good Response Time
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Response Time (Issue Resolved)
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Good Response Time
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
100%
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Hyperlink to SLA |
http://glowhost.com/web-hosting-features/the-best-guaranteed-web-hosting.html
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