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GlowHost
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Consumer Review Information
 
Web Host Account : GlowHost
 
Consumer Information
Review Title : Excellent Host
Customer Name : Joan Garcia
URL of your website hosted by GlowHost   http://www.thescope2000.com
Status : Currently Hosted
Email Address : info@thescope2000.com
 
Consumer Grade
Sales : A
Support : A
Plans / Features : A
Usability : A
 
Comments :
I must rate GlowHost at 100% and would rate at 200% if I could. I have used them since April 2015. Since 1997, I changed web hosts almost yearly due to bad service, annoyance and arrogance with my support calls! The big turn off was most web hosts tripled renewal prices and wouldn’t allow monthly payments. I spent a long time reading reviews before finding GlowHost.

GlowHost blows me away! The rapid response to my support tickets is in a few minutes. With my many pre-sales questions, support people always responded courteously! I had a very serious issue with my web forms not working correctly in the database. Each one of the Technical Analysts attempted to help me find a solution while never showing impatience or arrogance. Plus all help desk tickets ended with: “Let us know if you need further help!” I felt like I was part of a big family, which is rare! Finally realizing that it was my fault for entering incorrect info, I apologized to the Technical Analysts!
 
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