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Editor's Review |
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Host Introduction |
HostForWeb, Inc is Chicago's premier hosting provider, providing reliable, scalable solutions for customers of all sizes and services. Located in the carrier-neutral Equinix Chicago Data Center, HostForWeb, Inc has access to all the major carriers in Chicago without the need for local loop circuits. |
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Sales Review |
Grade:
A |
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What we like: |
Toll-Free Phone, Live Chat, Email....HostForWeb provides the main components to ensure individuals and businesses receive knowledgeable advice towards services offered.
We personally enjoyed the quick responses to our live chat questions, not to mention embedded URL's that directed us to the exact service within the site.
Sales seem to be working around the clock too, so no matter the time you can always get an answer to your question. |
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What needs improvement: |
None at this present time. |
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Support Review |
Grade:
A |
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What we like: |
Fast, Reliable and 24/7. HostForWeb provides customers with five methods of support contact.
#1 Toll Free Phone
#2 Live Chat
#3 Email
#4 Ticket System
#5 Forum
We found no matter your preference, technicians are eager to assist. |
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What needs improvement: |
None at this present time. |
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Plans / Features Review |
Grade:
A |
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What we like: |
Specializing in Linux Hosting with cPanel, HostForWeb offers a multtude of hosting solutions to choose from:
- Shared Hosting
- Virtual Private Servers (VPS)
- Dedicated Servers
- Co-Location
- Domain Registration
- Reseller Hosting
The cPanel Accelerated along with Fantastico demo's were very helpful in seeing exactly what will be provided. |
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What needs improvement: |
None at this time. |
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Usability Review |
Grade:
A |
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What we like: |
The HostForWeb website provides an easy experience for anyone to locate the service they desire. |
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What needs improvement: |
Easy to navigate website, keep up the great work! |
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Conclusion |
Grade:
A |
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HostForWeb knows your business requires the highest level of service, server hardware, software and technical staff. With optimal network performance, availability and security provided HostForWeb is an excellent choice in providers. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Sales Contact Details |
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Sales Telephone
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1-888-7-MYHOST |
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Sales Email
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sales@hostforweb.com
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Main URL
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http://www.hostforweb.com
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Billing Details |
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Payment Methods |
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Account Activation Period |
1 day or less
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Order Verification Documents Required |
No
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://hostforweb.com/service.php
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Phone Support |
Yes
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24 x 7 ? |
No. Only from 8am to 2pm
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.5%
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Hyperlink to SLA |
http://hostforweb.com/service.php
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