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Editor's Review |
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Host Introduction |
HostSlim is a dutch company with a new concept for powerful, whitelabel servers at very low prices. HostSlim specializes in all types of hosting services. They are one of leading web hosting provider in the industry and provides Stream Hosting, Virtualization and many more hosting solutions. HostSlim are committed to provide professional, secure and robust hosting services to their customers. Their low cost hosting plans provide everything you need to run a successful website on a budget. HostSlim backup their services with guaranteed server uptime and around the clock technical support via phone, live chat, email & ticket system. |
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HostSlim offers wide range of hosting solutions to their customers which includes Shared Web Hosting, White Lable Reseller Hosting, VPS Servers, Cloud VPS, Dedicated Servers, Stream Hosting, VOIP hosting, etc. Their premium network is connected with the largest internet exchanges in the European Union. All their servers are connected with at least 1gbit/sec to their HP procurve switches, which are directly connected to their 60gbit powerful internet backbone. |
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Sales Review |
Grade:
A |
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What we like: |
HostSlim provides easy to navigate phone and live chat option on the website home page. Email and ticket options are also available. We were quite impress with the way received response via phone, sales person was friendly & attentive. |
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What needs improvement: |
None at this time. |
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Support Review |
Grade:
A |
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What we like: |
HostSlim's support technicians were too good to assist us and resolved our issue. They surprisingly resolved database issue really quick without any harm to server or data. We just love the way received response from technical team. |
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What needs improvement: |
None at this time. |
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Plans / Features Review |
Grade:
A |
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What we like: |
All plans designed by HostSlim are perfect and affordable. We tested Dedicated Server and it worked good for us. |
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What needs improvement: |
All plans should be outlined on the website with more features they included in. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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If you are searching for easy to use and effective web hosting services at affordable charges then HostSlim is perfect solution for all your online business needs. HostSlim customers receive all the benefits of more expensive hosting services at an extremely competitive price. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was bit lite
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Response Time (Issue Resolved)
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Questions were answered properly.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was bit lite
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Response Time (Issue Resolved)
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Questions were answered properly.
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Live Chat Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 9pm
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Response Time (Initial Acknowledgement)
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Immediate response.
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Response Time (Issue Resolved)
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Sales person was very friendly to answer all our q
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 9pm
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Phone rang 2 times.
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Response Time (Issue Resolved)
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Questions were answered properly.
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Sales Contact Details |
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Sales Telephone
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0320-301 506 |
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Sales Email
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sales@hostslim.eu
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Main URL
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http://www.hostslim.eu/
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Billing Details |
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Payment Methods |
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Bank Transfer
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
No
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Live Chat Support |
Yes
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24 x 7 ? |
No. Only from 9am to 9pm
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Response Time (Initial Acknowledgement)
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Good response time during working hours.
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Response Time (Issue Resolved)
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Immediately solved the issue given.
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Phone Support |
Yes
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24 x 7 ? |
No. Only from 9am to 9pm
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Response Time (Initial Acknowledgement)
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Was talking with support technician within a secon
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Response Time (Issue Resolved)
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Issue was resolved right away.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.99%
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Hyperlink to SLA |
http://www.hostslim.eu/dedicated/bestdeal.php
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