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Editor's Review |
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Host Introduction |
Hostwinds was founded in 2010 with the purpose of changing the hosting industry and introducing a new set of standards. Hostwinds, LLC., based in Tulsa, Oklahoma, is owned by Founder/CEO Peter Holden and operated by a dedicated and hard-working staff of professionals. Hostwinds is a group of individuals who daily fuel their commitment to generate the highest level of web hosting services in the industry. Hostwinds is a motivated and driven team that strives to remain ahead of the competition and maintain the highest standards of customer service and client support - living by the promise to Provide and Truly Serve. Hostwinds try their best to add new values and services to bring better services, more features, and above all faster speeds. They provide no questions asked 60 day money back guarantee, 99.9% uptime guarantee and around the clock technical support via email, ticket, live chat and phone option. |
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At Hostwinds they are constantly striving to provide with the most reliable cheap web hosting on the planet. They provide service everyone from small businesses to large corporations. Hostwinds is dedicated to letting their clients have Amazing Quality, Speed, and Price all in one great hosting package. Hostwinds provides Web Hosting, Reseller Web Hosting, Virtual Private Server Hosting, Dedicated Servers, Domains, and SSL Certificates. |
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Sales Review |
Grade:
A |
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What we like: |
Contacting Sales of Hostwinds was really good experience. We received a great and friendly assistance. Hostwinds provides sales assistance via live chat, phone, email and ticket system. |
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What needs improvement: |
Nothing at the moment. |
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Support Review |
Grade:
A |
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What we like: |
Hostwinds technicians were really knowledgeable and professional. They resolved our issue within just few minutes with proper solution. |
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What needs improvement: |
Nothing at the moment. |
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Plans / Features Review |
Grade:
A |
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What we like: |
We tested their VPS server and it performed really great than a dedicated server. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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Hostwinds is dedicated to changing the world of web hosting and to lower the prices of the overpriced hosting industry, and make fast, affordable web hosting available to everyone. Hostwinds works hard to ensure success and happiness of all of their client's. Their main mission is customer satisfaction and support. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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Answered all the questions in detail.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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Answered all the questions in detail.
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate response.
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Response Time (Issue Resolved)
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Very prompt to answer the questions.
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 6pm
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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1 minute.
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Response Time (Issue Resolved)
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Answered all questions.
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Sales Contact Details |
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Sales Telephone
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+1-855-467-8946 |
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Sales Email
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peter@hostwinds.com
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Main URL
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http://www.hostwinds.com/
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Billing Details |
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Payment Methods |
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Visa Debit, Visa Electron, Discover, Google Checko
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
60 days
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Hyperlink to Terms and Conditions |
http://www.hostwinds.com/TOS.html
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Very good response time.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Very good response time.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate response.
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Response Time (Issue Resolved)
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Resolved the issue.
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Phone Support |
Yes
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24 x 7 ? |
No. Only from 9am to 6pm
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Response Time (Initial Acknowledgement)
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Immediate response in working hours.
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Response Time (Issue Resolved)
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Issue was resolved right away.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
http://www.hostwinds.com/guarantees.html
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