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Innoview.Host Report Card
Contact Information

Tel: +30.211 800 8002
Email: cs@innoview.gr
Website: http://innoview.host
Address: 294, Iera Odos Str.
Athens, Attiki, GR122 43, Greece

Blog:
www.innoview.gr/en/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Since 2010, Innoview has had a singular goal to provide the most powerful, secure web hosting environment at an affordable price. Since its inception, they have provided hosting for clients all around the world. As they transition into providing a new era in hosting with Elastic Sites they are keeping with their original goal: providing the best technology available with exceptional customer support.

Innoview understands how crucial it is to make sure your internet presence is available 24 hours a day 365 days a year. They are always available to answer your questions and assist in those difficult tasks that need to be addressed. Internet hosting does not have to be difficult nor a headache. Innoview will work together to make those difficult tasks not so difficult. While most companies will nickel and dime you in order to address issues that should be addressed with standard support methods, their staff will make every attempt to devote themselves in whole to make sure that an
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
With all of the threats that exist on the internet that could affect your business, it is not by any means an easy task to manage alone. You will feel at ease with Innoview's customer service approach, proactive monitoring of services and consistent security monitoring. With their professional and courteous staff, you will get the peace of mind that you deserve.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) All questions answered to satisfaction.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) All questions answered to satisfaction.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick
Response Time (Issue Resolved) All questions answered to satisfaction.
 
Phone Sales Yes
24 x 7 ? No. Only from 10am to 6pm
Toll-Free No
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) All questions answered to satisfaction.
 
Sales Contact Details
Sales Telephone +30.211 800 8002
Sales Email cs@innoview.gr
Main URL https://www.innoview.gr/en
 
Billing Details
Payment Methods
Masterpass, Bitcoin, INNOVIEW Credits & MyBank
Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 60 days
Hyperlink to Terms and Conditions
https://www.innoview.gr/en/terms-of-use
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick
Response Time (Issue Resolved) Issue resolved within adequate amount of time.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick
Response Time (Issue Resolved) Issue resolved within adequate amount of time.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick
Response Time (Issue Resolved) Issue resolved within adequate amount of time.
 
Phone Support Yes
24 x 7 ? No. Only from 10am to 6pm
Response Time (Initial Acknowledgement) Response time was quick
Response Time (Issue Resolved) Issue resolved within adequate amount of time.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.innoview.gr/en/terms-of-use
 
 
Consumer Reviews
No Reviews Available



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