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Editor's Review |
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Host Introduction |
Knight Web Services started in 1996 with the aim to offer quality, dependable web and email hosting services at a fair price. Knight Web Services delivers web hosting solutions that are tailored to customer's specific needs. Their deep experience as a hosting company, has helped in creating scalable hosting solutions that promise exceptional performance and unmatched value. Knight Web Services web hosting services are coupled with world-class technical support and powers websites worldwide. Knight Web Services takes pride in offering reliable, affordable unlimited, high speed hosting solutiolns with 99.4% uptime guarantee secure with well-connected network, backed up by a dedicated Support Team. |
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Knight Web Services offers superior high quality Web Site Hosting, Reseller Hosting, Email Hosting, E-commerce, Cloud Hosting, Domain Names, and SSL Certificates. They also provide Content Management System, Managed Wordpress Hosting, and Website Maintenance services to their customers. |
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Sales Review |
Grade:
A |
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What we like: |
Knight Web Services staff was top-notch and really quick, they all were assisting customers with friendly attitude. They all are having great customer serving skills. |
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What needs improvement: |
Nothing at the moment. |
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Support Review |
Grade:
A |
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What we like: |
Technical Support team continuously strives to provide their customer with a high level of professional service that is unmatched anywhere else within the hosting industry. |
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What needs improvement: |
Nothing at the moment. |
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Plans / Features Review |
Grade:
A |
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What we like: |
We tested VM Servers which was very good option, we managed host multiple domains at very affordable charges. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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At Knight Web Services you will receive friendly and personal touch support at all stages - from pre-sales questions to your server installation. They are commtted to provide quality, professional and reliable services to their customer at very affordable prices. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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Answered all questions.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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Answered all questions.
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was bit late.
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Response Time (Issue Resolved)
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Questions were answered.
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Phone rang 2 times.
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Response Time (Issue Resolved)
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Sales person was friendly to assist & answer.
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Sales Contact Details |
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Sales Telephone
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+1-800-733-0368 |
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Sales Email
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sales@knightwebservices.com
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Main URL
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http://www.knightwebservices.com
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Billing Details |
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Payment Methods |
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Discover
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Account Activation Period |
1 day or less
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
https://www.knightwebservices.com/
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate response.
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Response Time (Issue Resolved)
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Resolved the issue given.
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Phone rang just once.
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Response Time (Issue Resolved)
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Issue was resolved.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.4%
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Hyperlink to SLA |
https://www.knightwebservices.com/service-level-agreement
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