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Editor's Review |
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Host Introduction |
KnownSRV Solutions is an industry-leading, privately held, profitable web hosting company. Since 2009, KnownSRV has provided businesses worldwide with reliable, professional-class network environments to host websites, email, business applications, and other rich content. They are a friendly, accessible group of professionals and business developers. KnownSRV's core focus is to provide high standard of service at an extremely competitive price. KnownSRV takes it in pride that they do not oversell hardware or network in order to ensure that clients website or application will continue loading at fantastic speed. All of KnownSRV's datacenters have highest quality classification in Databarn -Netherlands, LuxConnect - Luxemburg, and Voxility - Romania. Their hosting services are coupled with world-class technical support, 99.9% uptime guarantee and truly unconditional money back guarantee. |
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As the premier provider of cheap hosting solutions, KnownSRV offers an array of web hosting plans designed for every budget, including cheap shared cPanel Hosting, powerful Dedicated and VPS solutions. They also provide Domain Registration, Transfer and Renewal services. KnownSRV maintain services only with the industry leading software and hardware suppliers, for the maximum security, speed and reliability. |
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Sales Review |
Grade:
A |
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What we like: |
Sales team of KnownSRV is practical, honest and well-mannered. They suggest product according to your requirement. |
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What needs improvement: |
24x7 Phone service is expected. |
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Support Review |
Grade:
A |
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What we like: |
KnownSRV is a friendly, 24x7 accessible group of support professionals who are dedicated to make your experience go as smooth as possible. |
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What needs improvement: |
24x7 Phone service is expected. |
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Plans / Features Review |
Grade:
A |
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What we like: |
Quality service is provided at affordable prices. They also make migration fast and easy. All files, databases, and emails will be migrated over. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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Fast, secure and reliable managed Europe hosting where you can find everything to run your online business at an extremely competitive price. Client security and privacy are main priorities of KnownSRV which is why they are a leading web hosting provider in London. Their system make your web-sites always available and loading blazing fast. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Just few minutes to get a reply back.
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Response Time (Issue Resolved)
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Questions were answered properly.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Just few minutes to get a reply back.
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Response Time (Issue Resolved)
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Questions were answered properly.
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate response to the request.
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Response Time (Issue Resolved)
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Sales person was knowledgeable enough to answer.
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Phone Sales |
No
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Sales Contact Details |
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Sales Telephone
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N/A |
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Sales Email
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support@knownsrv.com
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Main URL
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http://www.knownsrv.com/
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Billing Details |
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Payment Methods |
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Payza(Alertpay, Debit Cards, Skrill(MoneyBookers),
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
7 days
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Hyperlink to Terms and Conditions |
http://knownsrv.com/terms.php
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Very good response time of less than 20 minutes
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Very good response time of less than 20 minutes
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Live Chat Support |
No
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Phone Support |
No
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
http://knownsrv.com/terms.php
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