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Editor's Review |
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Host Introduction |
A Garden City, NY based web hosting company, OneHost provides dedicated services with data center locations in Los Angeles, New York, and Amsterdam.
Founded in 2012, OneHost was formally Onra Host and has quickly grown to a large-scale shared hosting, reseller hosting, and virtual server provider, providing services to clients in over one hundred countries.
We are delighted to award OneHost the Approved Host accreditation.
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Sales Review |
Grade:
A |
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Support Review |
Grade:
A |
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Plans / Features Review |
Grade:
A |
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Usability Review |
Grade:
A |
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Conclusion |
Grade:
A |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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All questions were answered properly.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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All questions were answered properly.
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Live Chat Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
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Good response time when available.
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Response Time (Issue Resolved)
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All questions were answered properly.
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 10am to 6pm
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Toll-Free |
No
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Response Time (Initial Acknowledgement)
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Good response time when available.
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Response Time (Issue Resolved)
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All questions were answered properly.
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Sales Contact Details |
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Sales Telephone
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1-888-551-6672 |
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Sales Email
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sales@onehost.com
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Main URL
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https://www.onehost.com
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Billing Details |
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Payment Methods |
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BitPay
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Account Activation Period |
1 day or less
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Order Verification Documents Required |
No
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
45 days
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Hyperlink to Terms and Conditions |
https://portal.onehost.com/knowledgebase/10080/Is-There-A-Money-Back-Guarantee.html 0 (Dedicated), 2 (VPS), 45 (Shared), 45 (Reseller)
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quick
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Response Time (Issue Resolved)
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Issue resolved within adequate amount of time.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quick
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Response Time (Issue Resolved)
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Issue resolved accordingly.
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Live Chat Support |
No
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Phone Support |
No
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
https://portal.onehost.com/knowledgebase/10077/Do-You-Have-An-Uptime-Guarantee.html
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