|
Editor's Review |
|
Host Introduction |
Owned-Networks have been in the web hosting industry since 2005. Initially they started with quality web and email hosting services. Since 2013 they started offering quality VPS and dedicated servers at incredible prices. Their main aim is to provide reliable web hosting services while maintaining a high level of service with low prices. They offer services in Texas, North Carolina, California, Washington, New York and Florida. Owned-Networks web hosting services are coupled with world-class technical support and powers websites worldwide. They provide reliable, affordable, unlimited, high speed hosting solutiolns with 99.9% uptime guarantee secure with well-connected network, backed up by a dedicated Support Team. |
|
Owned-Networks is a web hosting company that provides a wide range of services including shared web hosting, reseller web hosting, OpenVZ VPS hosting , KVM VPS hosting & dedicated server hosting. They strive to provide a reliable service with excellent support while keeping prices very competitive. They are in 6 different locations and provide support in English, Spanish and French. |
|
Sales Review |
Grade:
A |
|
What we like: |
Sales team has great customer serving skills. They know what exactly customer is looking for and suggest product accordingly. |
|
What needs improvement: |
Would like to see 24x7 phone support. |
|
Support Review |
Grade:
A |
|
What we like: |
Technical support team continuously strives to provide their customer with a high level of professional service that is unmatched anywhere else within the hosting industry. |
|
What needs improvement: |
Would like to see 24x7 phone support. |
|
Plans / Features Review |
Grade:
A |
|
What we like: |
We tested the VPS server and it gave us all the needed resources to do practically everything and provided the highest level of speed, security and uptime. |
|
What needs improvement: |
Nothing at the moment. |
|
Usability Review |
Grade:
A |
|
What we like: |
N/A |
|
What needs improvement: |
N/A |
|
Conclusion |
Grade:
A |
|
If you are looking for Cheap, reliable web hosting services, look no further than Owned-Networks. They help companies and individuals to build their online presence with the easiest way, by providing high quality web hosting services. Good honest value, reliable servers and fantastic technical support are the main goals of Owned-Networks services. |
|
|
|
Sales Review |
|
Ticket Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Very good response time.
|
|
Response Time (Issue Resolved)
|
All questions were answered properly.
|
|
|
|
Email Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Very good response time.
|
|
Response Time (Issue Resolved)
|
All questions were answered properly.
|
|
|
|
Live Chat Sales |
Yes
|
|
24 x 7 ? |
No. Only from 8am to 9pm
|
|
Response Time (Initial Acknowledgement)
|
Response time was quite fast.
|
|
Response Time (Issue Resolved)
|
Sales agent was friendly to answer all questions.
|
|
|
|
Phone Sales |
No
|
|
|
|
Sales Contact Details |
|
Sales Telephone
|
(786) 671-1877 |
|
Sales Email
|
sales@owned-networks.net
|
|
Main URL
|
http://www.owned-networks.net/
|
|
|
|
Billing Details |
|
Payment Methods |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Bitcoin
|
|
Account Activation Period |
Instant
|
|
Order Verification Documents Required |
No
|
|
|
|
Money Back Guarantee |
|
Does Host have an Money Back Guarantee? |
Yes
|
|
If yes, how many days? |
30 days
|
|
Hyperlink to Terms and Conditions |
https://www.owned-networks.net/terms.html
|
|
|
|
Support Review |
|
Ticket Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Initial response time was good.
|
|
Response Time (Issue Resolved)
|
Issue resolved.
|
|
|
|
Email Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Initial response time was good.
|
|
Response Time (Issue Resolved)
|
Issue resolved.
|
|
|
|
Live Chat Support |
Yes
|
|
24 x 7 ? |
No. Only from 8am to 9pm
|
|
Response Time (Initial Acknowledgement)
|
Response time was good during working hours.
|
|
Response Time (Issue Resolved)
|
Issue was resolved within just few minutes
|
|
|
|
Phone Support |
No
|
|
|
|
SLA |
|
Does Host have an SLA? |
Yes
|
|
If yes, what percentage is the SLA? |
99.9%
|
|
Hyperlink to SLA |
https://www.owned-networks.net/terms.html
|
|
|