QualityHostOnline – Web Host Report Cards

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QualityHostOnline

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QualityHostOnline Report Card

Contact Information

Tel: n/a
Email: sales@qualityhostonline.com

Website: http://www.qualityhostonline.com
Address: 228 Park Ave S #21475
New York, New York, 10003, United States of America

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Report Card Grade

Support	A
Sales	A
Plans / Features	A
Usability	A
Final Grade	A
How We Test Hosts Submit Feedback Vote For QualityHostOnline

Editor's Review
Host Introduction	Quality Host Online have been in business for over 11 years now and are committed to providing the best possible service and support. All their services are covered under 99.9% Uptime Guarantee and 30 days money back guarantee. They take pride in serving customers around the clock. Quality Host Online guarantees a response time of less than 15 mins. All their servers are housed at World Class Facilities. Quality Host Online uses latest Dual Processor Quad Core 5520/5430 Xeon Servers with a minimum of 12 GB RAM and RAID 10 based server drives to ensure maximum performance.
	Quality Host Online offers cheap reseller hosting, personal and business hosting, vps hosting, dedicated hosting on linux servers and domain registration services. Low prices and personalized support give you the Quality you need at an unbelievable price. From basic web hosting to advanced ecommerce solutions, their packages are designed to fulfill the needs of your business. They are now serving thousands of customers from over 140 countries around the world. If your current host uses cPanel, Q
Sales Review	Grade: A
What we like:	Live Chat option has made really easy for customers. The sales representative was quick to answer all the questions I asked.
What needs improvement:	If sales available for 24x7, it would be an advantage.
Support Review	Grade: A
What we like:	Quality Host Online - as it's name indicates support team provided quality and professional technical support. They resolved the issue within few minutes as they are familiar with it.
What needs improvement:	Nothing at the moment.
Plans / Features Review	Grade: A
What we like:	Quality Host Online provides a variety of hosting packages designed to fulfill the needs of all types of businesses.
What needs improvement:	Nothing at the moment.
Usability Review	Grade: A
What we like:	N/A
What needs improvement:	N/A
Conclusion	Grade: A
Quality Host Online was setup in May 2001 with a vision to provide internet solutions of global standards. They provide a variety of hosting packages designed to fulfill the needs of all types of businesses. Driven by the highest professional commitment and a strong clientele base, they have grown at an incredible rate to be on par with the best in the industry.

Sales Review
Ticket Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Response time was good.
Response Time (Issue Resolved)	Questions answered properly

Email Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Response time was good.
Response Time (Issue Resolved)	Questions answered properly

Live Chat Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Immediate response.
Response Time (Issue Resolved)	Questions answered properly

Phone Sales	No

Sales Contact Details
Sales Telephone	n/a
Sales Email	sales@qualityhostonline.com
Main URL	http://www.qualityhostonline.com

Billing Details
Payment Methods
	Visa
	Master Card
	American Express
	Diners Club
	PayPal
	Check
	MoneyOrder
	Other: Discover/Novus
Account Activation Period	1 day or less
Order Verification Documents Required	Yes

Money Back Guarantee
Does Host have an Money Back Guarantee?	Yes
If yes, how many days?	30 days
Hyperlink to Terms and Conditions	http://www.qualityhostonline.com/guarantee.htm

Support Review
Ticket Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Initial response time was stisfactory
Response Time (Issue Resolved)	Resolved the issue with proper solution

Email Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Initial response time was stisfactory
Response Time (Issue Resolved)	Resolved the issue with proper solution

Live Chat Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Immediate response.
Response Time (Issue Resolved)	Addressed the issue very quickly

Phone Support	No

SLA
Does Host have an SLA?	Yes
If yes, what percentage is the SLA?	99.9%
Hyperlink to SLA	http://www.qualityhostonline.com/whyQHO.htm

Consumer Reviews

Title	Reviewed by	Sales	Support	Plans	Usability	Submitted
My Top Host Recommendation is Qualityhostonline	Peter Songlass	A	A	A	A	1/8/2015 4:35:32 AM
QualityHostOnline is a great web host!	Adrianna Kozlowska	A	A	A	A	5/30/2014 5:59:31 AM

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