|
Editor's Review |
|
Host Introduction |
ToggleBox is a brand of TekTonic, which has been offering cloud hosting before the market became popular. Togglebox was brought about by the desire to offer new technologies without introducing radical change to there current customers.
Togglebox provides high performance, highly customizable cloud hosting for those seeking the highest level of customer service, and performance, without overpaying for cutting edge server technology.
|
|
Their highly knowledgeable staff is there to help you find the perfect cloud solution for your project, and support teams are always there to assist should any questions or problems arise with your servers.
At its core Togglebox is powered by the OnApp Cloud and powerful, redundant Storpool SANs. They have taken their proven technologies, ideologies, policies, and staff and combined them with fresh ideas to bring you Togglebox, the next-gen cloud hosting system. |
|
Sales Review |
Grade:
A |
|
Support Review |
Grade:
A |
|
Plans / Features Review |
Grade:
A |
|
Usability Review |
Grade:
A |
|
Conclusion |
Grade:
A |
|
Togglebox is a brand of TekTonic, which began offering cloud hosting before the market became popular. Togglebox was brought about by the desire to offer new technologies without introducing radical change to our current customers. |
|
|
|
Sales Review |
|
Ticket Sales |
Yes
|
|
24 x 7 ? |
No. Only from 9am to 5pm
|
|
Response Time (Initial Acknowledgement)
|
Excellent Response Time
|
|
Response Time (Issue Resolved)
|
Issue Resolved Promptly
|
|
|
|
Email Sales |
Yes
|
|
24 x 7 ? |
No. Only from 9am to 5pm
|
|
Response Time (Initial Acknowledgement)
|
Excellent Response Time
|
|
Response Time (Issue Resolved)
|
Issue Resolved Promptly
|
|
|
|
Live Chat Sales |
Yes
|
|
24 x 7 ? |
No. Only from 9am to 5pm
|
|
Response Time (Initial Acknowledgement)
|
Excellent Response Time
|
|
Response Time (Issue Resolved)
|
Issue Resolved Promptly
|
|
|
|
Phone Sales |
Yes
|
|
24 x 7 ? |
No. Only from 9am to 6pm
|
|
Toll-Free |
No
|
|
Response Time (Initial Acknowledgement)
|
Great response time to our call.
|
|
Response Time (Issue Resolved)
|
Very friendly to answer questions
|
|
|
|
Sales Contact Details |
|
Sales Telephone
|
866-663-4759 |
|
Sales Email
|
sales@togglebox.com
|
|
Main URL
|
https://www.togglebox.com
|
|
|
|
Billing Details |
|
Payment Methods |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Discover
|
|
Account Activation Period |
Unknown
|
|
Order Verification Documents Required |
Yes
|
|
|
|
Money Back Guarantee |
|
Does Host have an Money Back Guarantee? |
Yes
|
|
If yes, how many days? |
7 days
|
|
Hyperlink to Terms and Conditions |
https://www.togglebox.com/tos/#refund
|
|
|
|
Support Review |
|
Ticket Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Excellent Response Time
|
|
Response Time (Issue Resolved)
|
Issue Resolved Promptly
|
|
|
|
Email Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Excellent Response Time
|
|
Response Time (Issue Resolved)
|
Issue Resolved Promptly
|
|
|
|
Live Chat Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Excellent Response Time
|
|
Response Time (Issue Resolved)
|
Issue Resolved Promptly
|
|
|
|
Phone Support |
Yes
|
|
24 x 7 ? |
No. Only from 9am to 6pm
|
|
Response Time (Initial Acknowledgement)
|
Phone rang just once.
|
|
Response Time (Issue Resolved)
|
Issue was addressed immediately.
|
|
|
|
SLA |
|
Does Host have an SLA? |
Yes
|
|
If yes, what percentage is the SLA? |
99.9%
|
|
Hyperlink to SLA |
https://www.togglebox.com/tos/#sla
|
|
|