|
Editor's Review |
|
Host Introduction |
Varial Technologies, Inc. was founded in September 2008 and operates a family of technology, media, and social networking products and services. Based out of Saskatoon, Saskatchewan, Canada, Varial develops web and mobile applications and provides Internet services enabling others to succeed online.
In January 2009, Varial acquired popular Canadian web hosting service provider D.I.Y. Web Hosting. Operating since 2003, D.I.Y. Web Hosting developed a client base that spanned the globe and saw great success within its local and niche markets. D.I.Y. Web Hosting was relaunched as Varial Hosting in September 2009 in an effort to reimagine the brand and expand its international presence.
With a love for technology, Varial strives to create products and services to enrich our lives and help us succeed both on and offline. Stay tuned for more cutting edge products and services from Varial Technologies!
Your website deserves a hosting company that understands the unique needs of modern websites and innovates to provide the best hosting experience possible. This is how different Varial Hosting is: |
|
PERFORMANCE
Website speed can be increased with server side caching and a global content delivery network.
SECURITY
Stay safe with automatic upgrades and a powerful firewall that protects your website from attack.
RELIABILITY
From providing 30 days of backups to 24/7 expert support services, they have your back. |
|
Sales Review |
Grade:
A |
|
Support Review |
Grade:
A |
|
Plans / Features Review |
Grade:
A |
|
Usability Review |
Grade:
A |
|
Conclusion |
Grade:
A |
|
|
|
Sales Review |
|
Ticket Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Response time was within the hour.
|
|
Response Time (Issue Resolved)
|
All questions answered to satisfaction.
|
|
|
|
Email Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Response time was within the hour.
|
|
Response Time (Issue Resolved)
|
All questions were answered.
|
|
|
|
Live Chat Sales |
No
|
|
|
|
Phone Sales |
Yes
|
|
24 x 7 ? |
No. Only from 9am to 5pm
|
|
Toll-Free |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Was quick and easy to get through to a sales repre
|
|
Response Time (Issue Resolved)
|
All questions were answered.
|
|
|
|
Sales Contact Details |
|
Sales Telephone
|
1-877-827-4258 |
|
Sales Email
|
sales@varialhosting.com
|
|
Main URL
|
https://varialhosting.com/
|
|
|
|
Billing Details |
|
Payment Methods |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Interac e-Transfer
|
|
Account Activation Period |
Instant
|
|
Order Verification Documents Required |
No
|
|
|
|
Money Back Guarantee |
|
Does Host have an Money Back Guarantee? |
Yes
|
|
If yes, how many days? |
30 days
|
|
Hyperlink to Terms and Conditions |
https://varialhosting.com/about/legal/guarantee
|
|
|
|
Support Review |
|
Ticket Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Response time was fast
|
|
Response Time (Issue Resolved)
|
Issue resolved within adequate amount of time.
|
|
|
|
Email Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Response time was within the hour
|
|
Response Time (Issue Resolved)
|
Issue was addressed properly.
|
|
|
|
Live Chat Support |
No
|
|
|
|
Phone Support |
Yes
|
|
24 x 7 ? |
No. Only from 9am to 5pm
|
|
Response Time (Initial Acknowledgement)
|
Few rings are received the prompt, through to supp
|
|
Response Time (Issue Resolved)
|
Issue resolved on the phone.
|
|
|
|
SLA |
|
Does Host have an SLA? |
Yes
|
|
If yes, what percentage is the SLA? |
99.9%
|
|
Hyperlink to SLA |
https://varialhosting.com/about/legal/sla
|
|
|