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VPSNext
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VPSNext Report Card
Contact Information

Tel: 888-639-8877
Email: sales@vpsnext.com
Website: http://www.vpsnext.com
Address: 9700 Atlee Commons Drive
Ashland, VA, 23005, United States of America

Forum:
www.vpsnext.com/forum
Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction VPSNext is a privately-owned web hosting company based in Richmond, Virginia. With five plus years of experience in the VPS industry, VPSNext launched a service that works towards their talents. Combining their experience with a quality network and infrastructure, at an unbeatable value – that’s what sets VPSNext apart.
VPSNext provides an array of options for every level of hosting-from shared to dedicated.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
VPSNext is a vibrant company who's goal is to provide the latest in hosting features that are time efficient and cost-effective.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone (888) 639-8877
Sales Email sales@vpsnext.com
Main URL http://www.vpsnext.com
 
Billing Details
Payment Methods
Account Activation Period 1 day or less
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.vpsnext.com/company/terms-and-conditions.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://www.vpsnext.com/why-us/money-back-guarantee.php
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Lots of Fake Rewviews + Worst hosting ever! Mark Fail F F F F 8/31/2010 5:03:44 AM



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