|
Editor's Review |
|
Host Introduction |
Winhost is the premium ASP.NET Hosting platform for ASP.NET developers. Accounts start at $3.95 a month and all new accounts come with a 30 day money back guarantee. Supporting the latest in ASP.NET technologies and hosted on Windows servers, Winhost provides an affordable home for all your ASP.NET needs. All accounts come with MS SQL, MySQL, MS Access, MVC support, PHP support, Full Trust, and much more. |
|
Sales Review |
Grade:
A |
|
What we like: |
Windows hosting by rule is very expensive. So it is refreshing to see a quality provider with lower prices offering Windows hosting.
Sales was fast and efficient. |
|
What needs improvement: |
Phone sales would be nice, but with the fast response this is not required. Overall satisfied with sales response. |
|
Support Review |
Grade:
A |
|
What we like: |
With a large customer base, being to the point is a priority to WinHost. Easy to find and use forms are ready and monitored 24 hours a day. |
|
What needs improvement: |
Would like to see live chat and/or phone support. |
|
Plans / Features Review |
Grade:
A |
|
What we like: |
Plans offer a lot of features for the price. You get two months free hosting when going with the annual plan. All plans are the same except for disk, storage, and FTP users. Prices start at $4.95/mo.
30 Day Money Back Guarantee is great and makes this a no brainer if you are looking for affordable windows hosting. |
|
What needs improvement: |
Only annual and quarterly billing available. Would be nice to get a monthly plan (even if priced a bit higher) so you can be a month to month customer. |
|
Usability Review |
Grade:
A |
|
What we like: |
Website is to the point and provides great information. |
|
What needs improvement: |
Would like to see some real pictures on site of the data center and employees to give it a more personal feel. |
|
Conclusion |
Grade:
A |
|
Because Microsoft Windows hosting is WinHost's core focus, you can be assured your website/application is hosted by experts in Windows/ASP.NET hosting. They prove their expertise in building their web site and customer control panel using ASP.NET technology. |
|
|
|
Sales Review |
|
Ticket Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Good
|
|
Response Time (Issue Resolved)
|
Good
|
|
|
|
Email Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Good
|
|
Response Time (Issue Resolved)
|
Good
|
|
|
|
Live Chat Sales |
Yes
|
|
24 x 7 ? |
No. Only from 9am to 5pm
|
|
Response Time (Initial Acknowledgement)
|
Not online when tested
|
|
Response Time (Issue Resolved)
|
Not online when tested
|
|
|
|
Phone Sales |
No
|
|
|
|
Sales Contact Details |
|
Sales Telephone
|
310-388-0458 |
|
Sales Email
|
sales@winhost.com
|
|
Main URL
|
http://www.winhost.com/home.aspx
|
|
|
|
Billing Details |
|
Payment Methods |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Account Activation Period |
Instant
|
|
Order Verification Documents Required |
Yes
|
|
|
|
Money Back Guarantee |
|
Does Host have an Money Back Guarantee? |
Yes
|
|
If yes, how many days? |
30 days
|
|
Hyperlink to Terms and Conditions |
http://www.winhost.com/about-winhost-tos.aspx
|
|
|
|
Support Review |
|
Ticket Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Good
|
|
Response Time (Issue Resolved)
|
Good
|
|
|
|
Email Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Good
|
|
Response Time (Issue Resolved)
|
Good
|
|
|
|
Live Chat Support |
No
|
|
|
|
Phone Support |
No
|
|
|
|
SLA |
|
Does Host have an SLA? |
No
|
|
|