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LOS GATOS, CA – Scholarly publishing technology provider, HighWire, is in the process of implementing a new industry-leading data recovery center which is designed to enable full platform functionality and data to be restored within a matter of hours, potentially minutes.

The new recovery service will be deployed to all HighWire customers commencing in July. HighWire’s new managed hosting facility partner, Faction, is a leading enterprise multi-cloud platform-as-a-service provider, VMware partner and strategic Amazon Web Services (AWS) partner. Faction has multiple geographic locations both throughout the U.S. and globally.

This state-of-the-art approach to disaster recovery utilizes an always-on or ‘pilot light’ method whereby critical core elements of HighWire’s data infrastructure are configured and constantly running, but at a diminished, standby capacity. Should the need arise, the architecture can become a fully functioning production environment within a matter of hours – if not minutes.

HighWire has implemented a number of performance tuning and enhancement measures over recent years. The recent COVID-19 traffic surges have demonstrated the robust nature of the delivery infrastructure (for example, traffic on the bioRxiv and medRxiv sites has increased from an average of 4M and 1M unique monthly page views respectively, up to 20M page views in April), while remaining highly responsive with 99.9+% uptime.

This move is the next step in ensuring that HighWire continues to provide the most reliable, most stable, and most scalable hosting services for its customers.

“Leveraging cutting-edge, high quality tools and partners is a critical part of the roadmap for our SaaS offering,” said Todd McGee, VP of Technology, Platform and Innovation at HighWire, “By partnering with Faction to provide rapid and reliable disaster recovery services, we can provide reliable restoration of data at a speed we believe is unparalleled within the industry.”

About HighWire
HighWire is a global provider of digital publishing solutions and platform expertise across all aspects of the publishing life cycle, including content management and hosting, e-commerce, analytics, access and identity management, manuscript submission and tracking.

Born out of Stanford University and now celebrating its 25th year, HighWire is backed by Stanford and private equity firm Accel-KKR, recently listed as the top founder-friendly investors for entrepreneurial partnership. This combination of deep digital understanding, academic expertise and strong financial backing makes HighWire the technology partner of choice for world-leading commercial and academic publishers.

About Faction
Faction is a leading multi-cloud platform-as-a-service provider and VMware partner that provides clients with multi-cloud-attached storage utilizing NetApp and Dell EMC. Additionally, in 2017 Faction was tapped by VMware to be a part of the VMware Cloud on AWS beta program and continues to build services and products around this groundbreaking offering.