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Editor's Review |
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Host Introduction |
Founded in the year 2007, BudgetVM was created as a company with a focus on its users. BudgetVM is a new leader in affordable VPS and dedicated servers, BudgetVM is a popular choice for inexpensive hosting with enterprise-grade equipment. They specialize in keeping IT budgets in check while not cutting corners. Their mission is to be the least expensive option without cutting uptime and reliability. Despite low prices, BudgetVM services the global community from five enterprise-grade locations and a world-class BGP network to provide a reliable hosting service. BudgetVM's Data Centers located at Amsterdam, Netherlands; Chicago, Illinois, USA; Dallas, Texas, USA; Los Angeles, California, USA; and Miami, Florida, USA. BudgetVM services are backed up by 100% uptime guarantee, no question asked 30 days money back guarantee and around the clock customer support via live chat, phone, email and ticket system. |
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Since the inception of BudgetVM in 2007, they srtives to provide their customers with effective & easy to use web hosting services at affordable prices. BudgetVM expertise in backup solutions, VPS, Reseller Hosting and Dedicated Servers. Their robust and powerful Reseller Program provides resellers with a wide assortment of tools and services to increase bottom line. They use OpenVZ and Xen technology for their Virtual Private Servers. |
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Sales Review |
Grade:
A |
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What we like: |
BudgetVM sales agent via live chat was very quick and friendly. Response via other resources was also good, all questions were outlined with exact concepts and definitions. Keep up the good work. |
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What needs improvement: |
Nothing at the moment. |
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Support Review |
Grade:
A |
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What we like: |
Support technicians resolved PHP upgrade issue within an hour without any data loss. Also, technicians were really helpful during custom application installation. |
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What needs improvement: |
Nothing at the moment. |
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Plans / Features Review |
Grade:
A |
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What we like: |
We tested the Virtual Private Server and it worked quite fast, smooth, and steady till the end of our subscription. Also, the plan upgrade went really smoothly without any downtime. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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BudgetVM customers trust them to always provide quality service at reliably low prices. Their unique blend of automation and service has made BudgetVM the platform of choice for thousands of clients world-wide. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
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Response time quite fast.
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Response Time (Issue Resolved)
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Answered all questions in detail.
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Email Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
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Response time quite fast.
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Response Time (Issue Resolved)
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Answered all questions in detail.
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Live Chat Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
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Immediate response.
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Response Time (Issue Resolved)
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Sales agent was friendly to answer all questions.
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Toll-Free |
No
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Response Time (Initial Acknowledgement)
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Immediate response, Phone rang just once.
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Response Time (Issue Resolved)
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Answered all questions. Received special attention
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Sales Contact Details |
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Sales Telephone
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+1-877-378-3769 |
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Sales Email
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sales@budgetvm.com
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Main URL
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https://www.budgetvm.com/
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Billing Details |
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Payment Methods |
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Alipay
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
https://www.budgetvm.com/tos.php
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Resolved the issue with proper solution
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Live Chat Support |
No
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Phone rang just once.
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Response Time (Issue Resolved)
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Issue was resolved.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
100%
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Hyperlink to SLA |
https://www.budgetvm.com/sla.php
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