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Editor's Review |
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Host Introduction |
At CultHost.com, their mission is to offer innovative hosting technologies. Since its inception they have been committed to entrust customers with effective & easy to use web hosting services. All their services are equiped with generous hard drive storage space and monthly traffic allocations, domain name registration & transfer options, ultramodern Domain and Email Managers, multi-website hosting possibilities, as well as cost-free bonus tools, including a one-click PHP applications installer and a web site builder. CultHost backup their services with 99.9% uptime guarantee, 30 days money back guarantee and around the clock customer support via live chat, phone, email and ticket system. CultHost customers receive all the benefits of more expensive hosting services at an extremely competitive price. |
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CultHost offers a complete array of Web Hosting Solutions, from Shared Hosting plans to Virtual Private Servers and Dedicated Servers. Customers can kick off with a small-size web hosting plan and then migrate to a more Advanced Hosting platform like a Virtual Private Server or a Dedicated Server. All their plans are easy to upgrade with low prices and zero downtime. |
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Sales Review |
Grade:
A |
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What we like: |
CultHost provides easy to navigate Live Chat and Phone option for their Website visitors. We were impressed with Live Chat option, as we received quite fast, detail and friendly response. Response via other resources was also good. |
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What needs improvement: |
Nothing at the moment. |
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Support Review |
Grade:
A |
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What we like: |
Technical support team was helpful during our custom application installation and setup process. Also, response time was never more than 30 minutes. |
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What needs improvement: |
Would like to see Live Chat and Phone options. |
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Plans / Features Review |
Grade:
A |
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What we like: |
We tested the VPS Server and it worked perfectly for us. Our application was running very smoothly without any downtime till the end of subscription with CultHost. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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If you are looking for hassle free Web Hosting services, CultHost is the right choice for you. CultHost guarantees you will receive friendly and personal touch support at all stages - from pre-sales questions to your server installation. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Quick Response.
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Response Time (Issue Resolved)
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Answered all questions in detail.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Quick Response.
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Response Time (Issue Resolved)
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Answered all questions in detail.
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Live Chat Sales |
Yes
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24 x 7 ? |
No. Only from 5am to 7pm
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Response Time (Initial Acknowledgement)
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Was chatting with sales agent within a second.
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Response Time (Issue Resolved)
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Received friendly approach.
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 5am to 7pm
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Toll-Free |
No
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Response Time (Initial Acknowledgement)
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Good Response Time.
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Response Time (Issue Resolved)
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Answered all questions right away.
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Sales Contact Details |
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Sales Telephone
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+1-855-211-0932 |
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Sales Email
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sales@culthost.com
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Main URL
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http://www.culthost.com/
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Billing Details |
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Payment Methods |
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Discover, Bank Wire
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://www.culthost.com/terms-and-conditions/service-level-guarantees/
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response was quite fast.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response was quite fast.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Live Chat Support |
No
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Phone Support |
No
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
http://www.culthost.com/terms-and-conditions/service-level-guarantees/
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