|
Editor's Review |
|
Host Introduction |
GearHost Inc. has been providing rock solid web hosting solutions since 2000. Based in Denver, Colorado, and serving the world, GearHost is known for its top of the line technology and unfailing support.
GearHost is on a mission to go above and beyond being just a web host. We want to blow you away with…
- Our killer customer service – our support team is trained to answer any question, from the most complex technical query to a simple billing matter.
- Our beyond reasonable prices – get your hands on top of the line technology, at small business prices.
- Our obsession with innovation – we’re continually pushing the envelope to deliver cutting edge technology that gives our customers the very best web hosting there is. |
|
GearHost guarantees 100% Uptime SLA on both shared and dedicated Cloud hosting. We do this by offering multiple servers in a redundant farm for CloudSites, and redundant hardware for CloudServers. All GearHost customers are backed by a support team that goes the extra mile. We’re proud to offer a personable technology experience. Starting at just $9.99 per month, GearHost offers the cheapest and most efficient Windows cloud hosting solution on the market. |
|
Sales Review |
Grade:
A |
|
Support Review |
Grade:
A |
|
Plans / Features Review |
Grade:
A |
|
Usability Review |
Grade:
A |
|
Conclusion |
Grade:
A |
|
GearHost makes cloud hosting a possibility for any sized business. Our customers range from small ecommerce sites and blogs to enterprise level applications with millions of requests per month. Any business with online applications that need high availability, performance, and the ability to scale dynamically should consider GearHost. |
|
|
|
Sales Review |
|
Ticket Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Satisfactory
|
|
Response Time (Issue Resolved)
|
Satisfactory
|
|
|
|
Email Sales |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Satisfactory
|
|
Response Time (Issue Resolved)
|
Satisfactory
|
|
|
|
Live Chat Sales |
Yes
|
|
24 x 7 ? |
No. Only from 6pm to 5pm
|
|
Response Time (Initial Acknowledgement)
|
Satisfactory
|
|
Response Time (Issue Resolved)
|
Satisfactory
|
|
|
|
Phone Sales |
Yes
|
|
24 x 7 ? |
No. Only from 6am to 5pm
|
|
Toll-Free |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Satisfactory
|
|
Response Time (Issue Resolved)
|
Satisfactory
|
|
|
|
Sales Contact Details |
|
Sales Telephone
|
888-535-5443 |
|
Sales Email
|
sales@gearhost.com
|
|
Main URL
|
http://www.gearhost.com
|
|
|
|
Billing Details |
|
Payment Methods |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Account Activation Period |
1 day or less
|
|
Order Verification Documents Required |
No
|
|
|
|
Money Back Guarantee |
|
Does Host have an Money Back Guarantee? |
Yes
|
|
If yes, how many days? |
30 days
|
|
Hyperlink to Terms and Conditions |
http://www.gearhost.com/company/legal/
|
|
|
|
Support Review |
|
Ticket Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Satisfactory
|
|
Response Time (Issue Resolved)
|
Satisfactory
|
|
|
|
Email Support |
Yes
|
|
24 x 7 ? |
Yes
|
|
Response Time (Initial Acknowledgement)
|
Satisfactory
|
|
Response Time (Issue Resolved)
|
Satisfactory
|
|
|
|
Live Chat Support |
Yes
|
|
24 x 7 ? |
No. Only from 6am to 5pm
|
|
Response Time (Initial Acknowledgement)
|
Satisfactory
|
|
Response Time (Issue Resolved)
|
Satisfactory
|
|
|
|
Phone Support |
Yes
|
|
24 x 7 ? |
No. Only from 6am to 5pm
|
|
Response Time (Initial Acknowledgement)
|
Satisfactory
|
|
Response Time (Issue Resolved)
|
Satisfactory
|
|
|
|
SLA |
|
Does Host have an SLA? |
Yes
|
|
If yes, what percentage is the SLA? |
100%
|
|
Hyperlink to SLA |
http://www.gearhost.com/company/legal/
|
|
|