Editor's Review |
Host Introduction |
HostCrusher LLC is a leading international provider of enterprise-class, shared hosting, reseller hosting, dedicated servers and virtual private servers. HostCrusher LLC provides a full suite of reliable and scalable services for individuals, families, organisations and businesses. Customers depend on HostCrusher LLC for tailored solutions, delivered through an secure footprint of a state-of-the-art data center.
As a full-service solutions provider, HostCrusher LLC leverages the latest IT technologies to build, implement, and manage mission-critical systems and applications for mid-sized and enterprise companies across a variety of industries. HostCrusher’s highly experienced team of support specialists is on hand 24/7/365 to support even the most complex of environment. Customers will rely on a partnership with HostCrusher LLC not only to optimize their hosting infrastructure to meet current business needs, but also to adapt rapidly to meet future business requirements. |
Sales Review |
Grade:
A |
Support Review |
Grade:
A |
Plans / Features Review |
Grade:
A |
Usability Review |
Grade:
A |
Conclusion |
Grade:
A |
|
Sales Review |
Ticket Sales |
Yes
|
24 x 7 ? |
Yes
|
Response Time (Initial Acknowledgement)
|
Average response time of less than 1hr
|
Response Time (Issue Resolved)
|
Answered all questions in detail.
|
|
Email Sales |
Yes
|
24 x 7 ? |
Yes
|
Response Time (Initial Acknowledgement)
|
Average response time of less than 1hr
|
Response Time (Issue Resolved)
|
Answered all questions in detail.
|
|
Live Chat Sales |
Yes
|
24 x 7 ? |
No. Only from 9am to 5pm
|
Response Time (Initial Acknowledgement)
|
Really quick response.
|
Response Time (Issue Resolved)
|
Friendly and knowledgeable response
|
|
Phone Sales |
Yes
|
24 x 7 ? |
Yes
|
Toll-Free |
Yes
|
Response Time (Initial Acknowledgement)
|
Phone rang two times.
|
Response Time (Issue Resolved)
|
All questions were answered properly.
|
|
Sales Contact Details |
Sales Telephone
|
405-208-8030 |
Sales Email
|
admin@hostcrusher.host
|
Main URL
|
https://www.hostcrusher.host
|
|
Billing Details |
Payment Methods |
|
|
|
|
|
|
|
Payza
|
Account Activation Period |
1 day or less
|
Order Verification Documents Required |
No
|
|
Money Back Guarantee |
Does Host have an Money Back Guarantee? |
No
|
|
Support Review |
Ticket Support |
Yes
|
24 x 7 ? |
Yes
|
Response Time (Initial Acknowledgement)
|
Response time was really fast.
|
Response Time (Issue Resolved)
|
Resolution to the issue was properly applied.
|
|
Email Support |
Yes
|
24 x 7 ? |
Yes
|
Response Time (Initial Acknowledgement)
|
Response time was really fast.
|
Response Time (Issue Resolved)
|
Resolution to the issue was properly applied.
|
|
Live Chat Support |
Yes
|
24 x 7 ? |
No. Only from 9am to 5pm
|
Response Time (Initial Acknowledgement)
|
Response time was really fast.
|
Response Time (Issue Resolved)
|
Resolution to the issue was properly applied.
|
|
Phone Support |
Yes
|
24 x 7 ? |
Yes
|
Response Time (Initial Acknowledgement)
|
Response time was really fast.
|
Response Time (Issue Resolved)
|
Resolution to the issue was properly applied.
|
|
SLA |
Does Host have an SLA? |
Yes
|
If yes, what percentage is the SLA? |
99.9%
|
Hyperlink to SLA |
https://www.hostcrusher.host/terms-of-service.php
|
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