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INetU Managed Hosting

Overview

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Awards

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INetU Managed Hosting Report Card

Contact Information

Tel: 1-888-664-6388
Email: sales@inetu.net

Website: http://www.inetu.net
Address: 744 Roble Road, Suite 70
Allentown, PA, 18109, United States of America

Blog:
www.inetu.net/blog

News:
www.inetu.net/news

Follow us on:

Report Card Grade

Support	A
Sales	A
Plans / Features	A
Usability	A
Final Grade	A
How We Test Hosts Submit Feedback Vote For INetU Managed Hosting

Monitoring

Pending

Reviews

Editor's Review
Host Introduction	What sets INetU apart from the other managed hosting companies who all promise enterprise-grade hardware, top tier facilities, and 24x7x365 support? Unlike the rest, INetU takes the time to learn your business objectives and establish a powerful, long-term relationship with you. This allows our team to become an extension of your team; operations go more smoothly and your requests are addressed in a way that works best for you. When you choose INetU, you'll understand why our clients say that we are more like a partner than a vendor.
	From giving your site the scalability to grow, or setting up a high availability cluster for your site, INetU's team of experts will guide you through the most complicated server infrastructure so that your site is as cutting-edge as it needs to be. With INetU you aren't simply getting the hardware, you're also getting the senior-level systems administrators putting it all in the right places so that your team is free to Think Outside the Server®.
Sales Review	Grade: A
What we like:	CUSTOM, CUSTOM, CUSTOM. INetU Managed Hosting sales team is all about creating custom solutions tailored to business needs and requirements. Once the sales associate gathers all the information about your company, they were then able to focus on solutions that can deliver superior performance. Information provided was very thorough, detailed and included information on each of the feature included (along with the benefits it provided the company and its customers). The dedicated time spent at ensuring our business was delivered with the best possible product was excellent.
What needs improvement:	INetU sales associates received the highest grade in our opinion, exceptional customer service.
Support Review	Grade: A
What we like:	INetU is dedicated to ensuring customers receive Innovative Support options with their hosting solutions. They initiate procedures behind the scenes to ensure technicians are qualified in the following areas: • Red Hat Certified Engineers • Microsoft Certified Systems Engineers • ITIL Certified staff • CNSS Certified staff • CCNP Certified staff • CCSP Certified staff From hardware related issues to software support, we were impressed with how far the INetU staff will go to resolving customers requests. We presented INetU techs with a few scenario’s related to third party applications (which are generally not supported from most managed providers). We were extremely satisfied with the results including the follow-up to ensure the implemented changes were benefiting our business.
What needs improvement:	Customers who select INetU as their hosting provider will not be disappointed with support help.
Plans / Features Review	Grade: A
What we like:	Windows, Linux, High Availability Clustered dedicated server options are the core focus for distinguishing INetU products. Based on the software requirements, INetU can then tailor a customized solution for your business.
What needs improvement:	Virtualization products that can be implemented with the servers.
Usability Review	Grade: A
What we like:	INetU's website is unique, it provides all the necessary information pertaining to hosting specs although it goes into more detail when explaining services included. Reading through the customer testimonials, and how they have benefited from the technology provided was refreshing.
What needs improvement:	None at this time.
Conclusion	Grade: A
For over a decade we have been working with organizations that have critical needs. We provide a comprehensive suite of managed hosting services with proven success record, because the organizations we partner with all have similar goals and requirements.

Sales Review
Ticket Sales	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Email Sales	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Live Chat Sales	No

Phone Sales	Yes
24 x 7 ?	Yes
Toll-Free	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Sales Contact Details
Sales Telephone	1.888.664.6388
Sales Email	sales@inetu.net
Main URL	http://www.inetu.net

Billing Details
Payment Methods
	Visa
	Master Card
	American Express
	Diners Club
	PayPal
	Check
	MoneyOrder
	Other:
Account Activation Period	1 - 2 days
Order Verification Documents Required	No

Money Back Guarantee
Does Host have an Money Back Guarantee?	No

Support Review
Ticket Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Email Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Live Chat Support	No

Phone Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

SLA
Does Host have an SLA?	Yes
If yes, what percentage is the SLA?	100%
Hyperlink to SLA	http://www.inetu.net/sla

Consumer Reviews
No Reviews Available

Hosting Plans

No Hosting Plans Available.

Interviews

No.	Company	Interview Title	Date Submitted
1	INetU Managed Hosting	INetU Web Host Interview	2/21/2008 10:43:25 AM

Awards

EDITORS' CHOICE AWARDS.

Web Hosts whom have won the FindMyHost Editors' Choice Award are honest, reliable, and excel in all area's - most importantly technical support. These Web Hosts are worth investigating for your next Web Hosting experience.

Editors' Choice Winners have been hand picked for excelling in distinct areas of Web Hosting. You can choose any of the following and expect a smooth and professional relationship.

	05/2016 / Dedicated.

	04/2016 / Public Cloud.

	03/2016 / Private Cloud Hosting.

	02/2016 / Managed Hosting.

	01/2016 / Enterprise Hosting.

	12/2015 / Cloud Computing.

	11/2015 / Public Cloud.

	10/2015 / Secure Hosting.

	09/2015 / Managed Hosting.

	08/2015 / Managed Cloud.

	07/2015 / Managed Cloud.

	06/2015 / Private Cloud Hosting.

	05/2015 / Managed Hosting.

	04/2015 / Secure Hosting.

	03/2015 / Managed Hosting.

	02/2015 / PCI Compliant.

	01/2015 / Managed Hosting.

	12/2014 / Managed Hosting.

	11/2014 / PCI Compliant.

	10/2014 / Managed Hosting.

	09/2014 / Managed Hosting.

	09/2014 / Windows Hosting.

	08/2014 / HIPAA Compliant.

	07/2014 / PCI Hosting.

	06/2014 / Secure Hosting.

	05/2014 / Public Cloud.

	04/2014 / Compliance Hosting.

	03/2014 / Compliance Hosting.

	02/2014 / Dedicated.

	01/2014 / Secure Hosting.

	12/2013 / Windows Hosting.

	11/2013 / Enterprise Hosting.

	10/2013 / Windows Hosting.

	09/2013 / Enterprise Hosting.

	08/2013 / Managed Hosting.

	07/2013 / Enterprise Hosting.

	06/2013 / Hybrid Servers.

	05/2013 / Enterprise Hosting.

	04/2013 / Private Cloud Hosting.

	03/2013 / Managed Hosting.

	02/2013 / Secure Hosting.

	01/2013 / Enterprise Hosting.

	12/2012 / Cloud Computing.

	11/2012 / Private Cloud Hosting.

	10/2012 / Managed Hosting.

	09/2012 / Dedicated.

	08/2012 / Managed Hosting.

	07/2012 / Dedicated.

	06/2012 / Managed Hosting.

	05/2012 / Windows Hosting.

	04/2012 / Cloud Computing.

	03/2012 / Managed Hosting.

	02/2012 / Managed Hosting.

	01/2012 / Enterprise Hosting.

	12/2011 / Managed Hosting.

	11/2011 / Windows Hosting.

	10/2011 / Enterprise Hosting.

	09/2011 / Dedicated.

	08/2011 / Managed Hosting.

	07/2011 / Windows Hosting.

	06/2011 / Managed Hosting.

	05/2011 / ASP.NET Web Hosting.

	04/2011 / Managed Hosting.

	03/2011 / Enterprise Hosting.

	02/2011 / ASP.NET Web Hosting.

	01/2011 / Managed Hosting.

	01/2011 / Enterprise Hosting.

	12/2010 / ASP.NET Web Hosting.

	11/2010 / Dedicated.

	10/2010 / Managed Hosting.

	09/2010 / Enterprise Hosting.

	08/2010 / Managed Hosting.

	07/2010 / ASP.NET Web Hosting.

	06/2010 / Dedicated.

	05/2010 / ASP.NET Web Hosting.

	04/2010 / ASP.NET Web Hosting.

	03/2010 / Managed Hosting.

	02/2010 / ASP.NET Web Hosting.

	12/2009 / Business Web Hosting.

	11/2009 / Managed Hosting.

	08/2009 / Managed Hosting.

	07/2009 / Business Web Hosting.

	04/2009 / ASP.NET Web Hosting.

	01/2009 / Managed Hosting.

	10/2008 / Dedicated.

	06/2008 / Managed Hosting. INetU impressed us with their low response times, flexibility, and wide product offering. If you are looking to reduce your current IT infrastructure costs, INetU is the place to go. Fully managed hardware, fully managed server, fully managed network with a 100% SLA – what else can we say? INetU receives our highest recommendation to date.

	08/2007 / Dedicated.

	03/2007 / Dedicated.

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