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Editor's Review |
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Host Introduction |
Since 2010, Innoview has had a singular goal to provide the most powerful, secure web hosting environment at an affordable price. Since its inception, they have provided hosting for clients all around the world. As they transition into providing a new era in hosting with Elastic Sites they are keeping with their original goal: providing the best technology available with exceptional customer support.
Innoview understands how crucial it is to make sure your internet presence is available 24 hours a day 365 days a year. They are always available to answer your questions and assist in those difficult tasks that need to be addressed. Internet hosting does not have to be difficult nor a headache. Innoview will work together to make those difficult tasks not so difficult. While most companies will nickel and dime you in order to address issues that should be addressed with standard support methods, their staff will make every attempt to devote themselves in whole to make sure that an |
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Sales Review |
Grade:
A |
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Support Review |
Grade:
A |
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Plans / Features Review |
Grade:
A |
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Usability Review |
Grade:
A |
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Conclusion |
Grade:
A |
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With all of the threats that exist on the internet that could affect your business, it is not by any means an easy task to manage alone. You will feel at ease with Innoview's customer service approach, proactive monitoring of services and consistent security monitoring. With their professional and courteous staff, you will get the peace of mind that you deserve. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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All questions answered to satisfaction.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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All questions answered to satisfaction.
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quick
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Response Time (Issue Resolved)
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All questions answered to satisfaction.
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 10am to 6pm
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Toll-Free |
No
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Response Time (Initial Acknowledgement)
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Good response time.
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Response Time (Issue Resolved)
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All questions answered to satisfaction.
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Sales Contact Details |
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Sales Telephone
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+30.211 800 8002 |
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Sales Email
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cs@innoview.gr
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Main URL
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https://www.innoview.gr/en
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Billing Details |
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Payment Methods |
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Masterpass, Bitcoin, INNOVIEW Credits & MyBank
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Account Activation Period |
Instant
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Order Verification Documents Required |
No
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
60 days
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Hyperlink to Terms and Conditions |
https://www.innoview.gr/en/terms-of-use
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quick
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Response Time (Issue Resolved)
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Issue resolved within adequate amount of time.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quick
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Response Time (Issue Resolved)
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Issue resolved within adequate amount of time.
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response time was quick
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Response Time (Issue Resolved)
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Issue resolved within adequate amount of time.
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Phone Support |
Yes
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24 x 7 ? |
No. Only from 10am to 6pm
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Response Time (Initial Acknowledgement)
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Response time was quick
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Response Time (Issue Resolved)
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Issue resolved within adequate amount of time.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
https://www.innoview.gr/en/terms-of-use
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