ServInt - Overview – Web Host Report Cards

Web Hosting Reviews
Search by host:	Search by type:

Home

BudgetVM.com

ServerGenie.com

Directories
Web Hosting Reviews
Web Hosting

Subscribe to Host Alert now and receive email only special offers in minutes! Also receive hosting news, host interviews, company reviews and more..

Manage Subscriptions

Report Cards

Read through our extensive list of Web Host Report Cards. Within each Report Card you will learn about the people behind the scenes, upcoming products, financial stability and much more.

Show Web Host Plans for:

ServInt

Overview

Reviews

Awards

Metrics Report

Interviews

Hosting plans

Tweets

ServInt Report Card

Contact Information

Tel: 800-573-7846
Email: sales@servint.com

Website: http://www.servint.net
Address: 6861 Elm St., 4th Floor
McLean, VA, 22101, United States of America

Blog:
www.servint.com/blog

News:
www.servint.com/news

Forum:
www.servint.com/forum

Follow us on:

Report Card Grade

Support	A
Sales	A
Plans / Features	A
Usability	A
Final Grade	A
How We Test Hosts Submit Feedback Vote For ServInt

Monitoring

Pending

Reviews

Editor's Review
Host Introduction	Since 1995, ServInt has delivered trusted web hosting services to thousands of customers in the U.S. and in more than 100 countries around the world. We launched the first Managed Dedicated Server in the mid 1990’s when most people were just discovering the Internet, and we’ve been innovating ever since. Now we operate a VPS product line that is designed as an Enterprise-class Dedicated Server replacement.
	All ServInt services are Enterprise-class. They are all connected to ServInt's fast and stable network which literally hasn't had a moment of downtime in years.
Sales Review	Grade: A
What we like:	Quick response to questions sent via email. Testing phone during business hours was also met with a very enthusiastic sales representative who was very informative and friendly.
What needs improvement:	None at this time.
Support Review	Grade: A
What we like:	The level of support we received when testing ServInt services was fantastic. We were provided with a number to call support or ticketing system if we preferred to email in our problem. Both options were met with fast responses and the results were spot on!
What needs improvement:	None at this time.
Plans / Features Review	Grade: A
What we like:	The VPS solutions are a perfect replacement solution for the expensive dedicated server costs. Root access and all the features you would typically receive on a dedicated server were provided. We reviewed and rigorously tested a linux VPS plan with cPanel and WHM VPS Optimized included. The performance was excellent and it truly makes you feel like your in your own server. For those looking at dedicated servers, ServInt really packs a punch with the features. Virtuozzo Power Panel, Nightly Backups plus your choice of Control Panel (cPanel or Plesk) included at no cost.
What needs improvement:	None at this time, each solution excelled at the features included.
Usability Review	Grade: A
What we like:	Help Me Decide (www.servint.net/helpmedecide.php), a ServInt tool to assist individuals and businesses choose the right solution for their needs. Couple this with easy to find solutions, comparison charts and a request a quote feature ---- we found ServInt is equipping the customer with all the tools to make an informed buying decision.
What needs improvement:	None at this time.
Conclusion	Grade: A
ServInt caters to anybody making money on the Internet. If your business relies upon your Internet presence, you need a provider that will keep you up and running. If you make money on the Internet and want to relax, not worrying about your uptime, you are part of ServInt's target market.

Sales Review
Ticket Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Email Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Live Chat Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Phone Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Toll-Free	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Sales Contact Details
Sales Telephone	1-800-573-7846
Sales Email	sales@servint.com
Main URL	http://www.servint.net

Billing Details
Payment Methods
	Visa
	Master Card
	American Express
	Diners Club
	PayPal
	Check
	MoneyOrder
	Other:
Account Activation Period	1 day or less
Order Verification Documents Required	Yes

Money Back Guarantee
Does Host have an Money Back Guarantee?	No

Support Review
Ticket Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Email Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Live Chat Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Phone Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

SLA
Does Host have an SLA?	Yes
If yes, what percentage is the SLA?	99.999%
Hyperlink to SLA	http://www.servint.net/sla.php

Consumer Reviews
No Reviews Available

Hosting Plans

No Hosting Plans Available.

Interviews

No.	Company	Interview Title	Date Submitted
1	ServInt	Kickstart Assistance Program	8/25/2010 12:49:42 PM
2	ServInt	ServInt Web Host Interview	4/1/2009 8:38:15 AM

Awards

EDITORS' CHOICE AWARDS.

Web Hosts whom have won the FindMyHost Editors' Choice Award are honest, reliable, and excel in all area's - most importantly technical support. These Web Hosts are worth investigating for your next Web Hosting experience.

Editors' Choice Winners have been hand picked for excelling in distinct areas of Web Hosting. You can choose any of the following and expect a smooth and professional relationship.

	08/2012 / Green Web Hosting.

	07/2012 / Green Web Hosting.

	07/2012 / Hybrid Servers.

	06/2012 / Enterprise Hosting.

	05/2012 / Green Web Hosting.

	04/2012 / Managed Hosting.

	03/2012 / Virtual Private Servers.

	02/2012 / Green Web Hosting.

	01/2012 / Virtual Private Servers.

	12/2011 / Green Web Hosting.

	11/2011 / Virtual Private Servers.

	10/2011 / Business Web Hosting.

	10/2011 / Green Web Hosting.

	09/2011 / Cloud Computing.

	08/2011 / Business Web Hosting.

	07/2011 / cPanel Hosting.

	06/2011 / Green Web Hosting.

	05/2011 / Green Web Hosting.

	04/2011 / Virtual Private Servers.

	03/2011 / Green Web Hosting.

	02/2011 / Business Web Hosting.

	01/2011 / Virtual Private Servers.

	12/2010 / Virtual Private Servers.

	12/2010 / Green Web Hosting.

	11/2010 / Virtual Private Servers.

	10/2010 / Dedicated.

	09/2010 / Business Web Hosting.

	09/2010 / Green Web Hosting.

	08/2010 / Green Web Hosting.

	07/2010 / Virtual Private Servers.

	06/2010 / Green Web Hosting.

	05/2010 / Virtual Private Servers.

	04/2010 / Green Web Hosting.

	03/2010 / Dedicated.

	02/2010 / Managed Hosting.

	01/2010 / Virtual Private Servers.

	01/2010 / Green Web Hosting.

	12/2009 / Managed Hosting.

	11/2009 / Virtual Private Servers.

	10/2009 / Green Web Hosting.

	09/2009 / Virtual Private Servers.

	09/2009 / Adult Web Hosting.

	08/2009 / Green Web Hosting.

	06/2009 / Virtual Private Servers.

	05/2009 / Managed Hosting.

Live Twitter Feed

No Tweets Available

Tweets by FindMyHost

KnownSRV.com

KVCHosting.com

VPSFX.com

Subscribe to Host Alert now and receive email only special offers in minutes! Also receive hosting news, host interviews, company reviews and more..

Manage Subscriptions