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Editor's Review |
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Host Introduction |
Tier.Net operates multiple state of the art data centers and offers a full suite of Hosting and Cloud services to keep the online presence of their clients safe, secure and always operational. Tier.net Technologies LLC owns its own hardware, network equipment, and boasts in-house staff. From advanced content distribution (CDN), storage area networks, self-managed dedicated servers, and private clouds to managed servers and simple but reliable website hosting, their goal is to make your online venture a success. Tier.net provides the price point and support options that will propel your online venture to success in the most effective way. Tier.Net backup their services with 30 days money back guarantee, 100% uptime and around the clock technical support throgh Live Chat, Phone, Email, and Ticket system. |
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Experience the top Tier of hosting and related services only at Tier.net. Tier.net provides Shared, Reseller, VPS (virtual private server), Cloud, Dedicated, and Co-location services at industry leading prices. |
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Sales Review |
Grade:
A |
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What we like: |
Tier.Net sales team has great customer serving skills. They know how to serve customer and what exactly customer is looking for. They are dedicated to their job profile. |
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What needs improvement: |
Nothing at the moment. |
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Support Review |
Grade:
A |
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What we like: |
Technical Support Engineers of Tier.Net was professionally educated and certified. We received the response from them with an average response time of less than 30 minutes. |
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What needs improvement: |
Nothing at the moment. |
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Plans / Features Review |
Grade:
A |
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What we like: |
Tier.Net provides wide range of services to their customers. We tested Dedicated server which we found Fast, Reliable and Secure for our application. |
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What needs improvement: |
Nothing at the moment. |
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Usability Review |
Grade:
A |
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What we like: |
N/A |
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What needs improvement: |
N/A |
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Conclusion |
Grade:
A |
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Tier.net brings your online presence to the world! Their team of accredited and highly qualified professionals are dedicated to keeping their infrastructure, and by extension - your online presence, safe, secure and always operational. Their services are Cutting edge, reliable, and FAST. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Answered all the questions in detail.
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Email Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Initial response time was good.
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Response Time (Issue Resolved)
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Answered all the questions in detail.
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate response.
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Response Time (Issue Resolved)
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Sales agent was quite informative.
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Phone rang just once.
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Response Time (Issue Resolved)
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Answered all questions. Received special attention
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Sales Contact Details |
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Sales Telephone
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+1-888-518-0288 |
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Sales Email
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sales@tier.net
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Main URL
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https://www.tier.net/
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Billing Details |
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Payment Methods |
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Discver, JCB, EnRoute, Mail In Payment, Bitcoin
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Account Activation Period |
Unknown
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
30 days
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Hyperlink to Terms and Conditions |
http://tier.net/policy
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response was quite fast.
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Response Time (Issue Resolved)
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Resolved the issue given.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response was quite fast.
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Response Time (Issue Resolved)
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Resolved the issue given.
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Immediate response.
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Response Time (Issue Resolved)
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Issue was resolved within just few minutes
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Was talking with support technician within a secon
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Response Time (Issue Resolved)
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Resolution to issue was immidiate.
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
100%
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Hyperlink to SLA |
http://tier.net/policy
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