Editor's Review |
Host Introduction |
Top.Host combines consistency with reliability, communication, know-how and extreme support for anyone looking to secure a high standard of Elastic Sites web hosting.
Top.Host makes it simple for individuals and small businesses to create a professional online presence. With 24/7 technical support and a focus on secure and reliable hardware and infrastructure.
At Top.Host, they always aim to provide higher service and not higher prices with plans designed and based upon client feedback and market research. You only pay for the services you need. |
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The services of Top.Host include Web Hosting for personal websites, e-shops, forum, corporate websites, along with Reseller Hosting solutions and Dedicated Hosting.
Top.Host also offers CDN solutions and SSL certificates for an integrated, fast and secure website. |
Sales Review |
Grade:
A |
Support Review |
Grade:
A |
Plans / Features Review |
Grade:
A |
Usability Review |
Grade:
A |
Conclusion |
Grade:
A |
Top.Host has been hosting business, personal, social, and non-profit websites for valued clients since 2005. They have all the tools, processes, and expertise to help you take your great idea or business online today. |
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Sales Review |
Ticket Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5am
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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Answered all questions in detail.
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Email Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
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Response time was good.
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Response Time (Issue Resolved)
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All questions were answered.
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Live Chat Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Response Time (Initial Acknowledgement)
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Response time was fast.
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Response Time (Issue Resolved)
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All questions answered in detail.
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Phone Sales |
Yes
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24 x 7 ? |
No. Only from 9am to 5pm
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Toll-Free |
No
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Response Time (Initial Acknowledgement)
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Response Time (Issue Resolved)
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Sales Contact Details |
Sales Telephone
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N/A |
Sales Email
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sales@top.host
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Main URL
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https://top.host
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Billing Details |
Payment Methods |
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Bank Deposit & Paysafecard
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Account Activation Period |
Instant
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Order Verification Documents Required |
No
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Money Back Guarantee |
Does Host have an Money Back Guarantee? |
Yes
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If yes, how many days? |
90 days
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Hyperlink to Terms and Conditions |
https://top.host/terms-and-conditions.htm
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Support Review |
Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
|
Initial response time was excellent.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Email Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
|
Initial response time was excellent.
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Response Time (Issue Resolved)
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Issue was addressed properly.
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Live chat response time was fastest.
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Response Time (Issue Resolved)
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Issue was resolved.
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Response Time (Issue Resolved)
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SLA |
Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
https://top.host/webhosting-sla-service-level-agreement.htm
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